Lead Payments Analyst

**About Glovo**:
We're a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you'll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of livesall while having fun

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.

**Your work-life opportunity**:
Glovo is building the future of cities by enabling anyone to get any product from any store in their city delivered in minutes. Our goal is to provide on-demand delivery infrastructure for every city in the world.

**Be a part of a team where you will**:

- Forge new and enhance existing payments relationships; identify and execute on opportunities for performance improvement and cost savings with payment providers
- Identify, size, prioritize, and pursue opportunities that improve our payments platform in collaboration with Product, Engineering, Finance, and Business Intelligence
- Define, track, analyze, and own payments related performance metrics
- Design on boarding and escalation procedures for new and existing payment connections in partnership with Engineering, Risk, and Accounting
- Stay up to date and informed on developments in the payments space, from regulatory trends, new payment methods and players, changes at the card networks, and other changes impacting Glovo's payments business
- Work across internal and external stakeholders to help define Glovo's approach and strategy around payments
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

**You have**:

- 3+ years experience building payments systems at an online, e-commerce, or marketplace merchant
- Regional payments expertise e.g. EMEA; ability to set up and deep dive complex markets like Africa or Central Asia
- Experience managing regional card issuer relationships and driving both payments acceptance and risk initiatives
- Advanced knowledge of card-not-present payments and alternative payment methods
- Critical thinking, deductive reasoning, and program management skills. You're easily able to break a problem down into its constituent parts to identify the best solution forward
- Ability to thrive in a fast paced dynamic environment - we have no shortage of asks but limited time and resources. You need to be able to effectively assess, prioritize, and execute autonomously
- Ability to balance needs of multiple stakeholder groups, setting expectations, and keeping internal and external partners aligned with Glovo's strategic priorities
- Highly analytical approach to approaching complex payments challenges in an three-sided marketplace
- SQL skills required
- An empathetic, inclusive and curious attitude

**Experience our Glovo Life benefits**:

- Enticing equity plan (if applicable)
- Top-notch private health insurance
- Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders
- Discounted gym memberships
- Flexible time off (take the time you need) and hybrid working model (own your time)
- Enhanced parental leave including nursery support
- Online therapy and wellbeing benefit
- External learning budget

**What you'll find when working at Glovo**:

- Gas: Driven to deliver quality results quickly
- Good Vibes: Bring positivity and communicate openly
- Stay Humble: Self-aware and open to learning
- Care: Uplift people and the planet
- Glownership: Act as proud owners
- High Bar: Focus on Top Performance

If you believe you match these values, we look forward to meeting you

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