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Telesales Manager Portuguese Market
hace 2 semanas
**About iptiQ**
iptiQ is a risk tech start-up within Swiss Re Group. Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.
iptiQ provides digital, bespoke and transparent L&H and P&C protection products in a B2B2C manner. Founded in 2014, we're transforming the way consumers buy insurance with a unique digital insurance engine which incorporates the latest technology with world-class underwriting capabilities. We build strong partnerships to sell insurance via trusted brands.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. iptiQ embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work.
**About the Role**
We are looking for a person for a Telemarketing Manager position for the management of campaigns in Portugal, reporting to the Head of Telesales for Spain and Portugal.
**Responsibilities**:
- Leading and managing the sales teams in the contact centers where the sales campaigns will be carried out ensuring the achievement of the commercial objectives
- Monitoring daily results
- Training sales agents
- Designing animation plans
- Coordinating incentive plans
- Participating in the design of quality plans
- Interpreting sales reports and designing improvement plans
**About You**
**Requirements**:
- At least five years of proven experience in managing telemarketing campaigns in financial services and/or insurance
- Used to work under pressure
- Strong leadership and motivational skills
- Analytical skills
- Initiative to improve processes that have an impact on sales and with a clear focus on the customer
- Excellence and quality
- A medium-high level of English will be an asset
- Previous experience in a contact center in sales services in supervisory roles and / or campaign coordination
- Native Portuguese speaker and is available to travel on a regular basis to visit sales agencies in Portugal
- The role and future employee will have to be Spain based in our Madrid Office
We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity - diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences - at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.
**Keywords**:
**Reference Code**:112244
