Sales Engineer

**Position overview**

As a Sales Engineer, you will be the technical master of the sales world. You will collaborate with the Sales Team, leveraging your technical expertise to lead solutions throughout the sales cycle and provide thought leadership to transform companies'B2B experiences.

You will not only have a deep understanding of the technical aspects of our offerings but also possess the communication skills necessary to explain these features in an accessible and compelling manner to non-technical audiences, including C-level executives.

Your role is pivotal in the sales process, as you will present solutions to meet client needs, and ensure that the product's technical capabilities align with the customer's business objectives.

Your objective is to become a “Trusted Technical Advisor” to our customers and inspire confidence in make positive.

**Main tasks / Key Responsibilities**
- Collaborate with Sales Team to understand customer requirements and provide sales support.
- Help Sales and SDRs to qualify opportunities:

- Create document questionnaires and update existing ones
- Prepare and Deliver product demonstrations for customers or prospects. These product demonstrations can be:

- Vision Generation: an overview demo that’s main goal is either discovery or create a vision
- Focused: focuses on one or more specific pain or desired value,
- Functional Proof: demonstrate a list of functionalities
- RFP: longer demos to show functionalities based on a questionnaire
- Provide technical expertise and support during pre-sales discussions and helping to close deals
- Participate into bids:

- Quoting the professional services needed to execute a project
- Writing the technical part of a proposal:

- Statement of Work (SOW)
- Change order (CO)
- Participate in Technical meetings
- Asking security questionnaires and scalate them to the Security department if necessary
- Defending the bid
- Give early alerts for risky projects: convoke Go/No-GO committee
- Participate in RFI/RFP/RFQ proposals
- Project handover with Professional Services or Partners after selling it
- Maintain advanced knowledge of product features
- Work in relationship with:

- Sales Reps: preparing demos and technical docs to add to the bid
- Customers: improving their projects (change orders)
- Prospects: doing demos, defending bids
- Partners: support them in the presales phase, preparing demos or writing the SOW, and delivering training if required
- International Technical Support: helping them to identify if the customer is asking for new requirements
- Product Management (PMs/POs): relay customer feedback and inform product enhancements
- Deliver training on Esker solutions to other internal departments, like Sales, Marketing and Customer Experience
- Provide help for marketing activities : exhibitions, presentations, webinars and workshops
- Ability to travel extensively

**Training / Required knowledge**
- Degree in Engineer/Computer science or equivalent
- Additional Degree in Economics or Business would be valuable

**Professional experience**
- 8+ years of experience defining business requirements and functional specifications. Preferable in software package implementation (either in a software company, system integrator or in house)

**Competences**
- Effective Communication and Active Listening:

- Excellent written and verbal communication skills
- Empathy and Relationship Building
- Strong problem solving and analytical skills
- Critical Thinking
- Adaptability and Flexibility
- Ability to assess customers’ technical and business needs
- Ability to conduct requirement assessment workshops by engaging effectively with all stakeholders
- Ability to function effectively in a fast paced environment and be involved in multiple bids simultaneously
- Learning oriented, open minded to new situations
- Client Needs Assessment and Consultation:

- Strong customer-facing skills/ customer service skills
- Teamwork and Collaboration:

- Comfortable to be part of a team or work independently to meet objectives
- Hands on
- Negotiation and Persuasion
- Time Management and Prioritization
- Emotional Intelligence and Self-Awareness
- Presentation and Public Speaking Skills
- Speaks Spanish & English fluently and is able to perfectly handle customer relationship and to fulfill job tasks in both languages.
- Working knowledge of Microsoft Word, Outlook and Excel

**What we offer you - #PositivelyFulfilled**

An international environment

An agile organization

Flexible working hours and flexible workplace

️ 23 days of vacation and 1 day / year of seniority is added up to a maximum of 30 days/year

️Private Health Insurance

Meal Tickets

Stay active: Take advantage of our flexible remuneration plan

️ Full onboarding including a stay at our Lyon headquarters.

Volunteer on your CSR day