Professional, Project

JLL supports the Whole You, personally and professionally.

OverviewOne of JLL's key technology clients are looking to appoint a Programme Manager to be integrated within an EMEA PMO team. The Programme Manager will have experience in Project or Programme management, and international capital works. Reporting to the EMEA PMO Lead, based in London, he/she will be expected to provide support on a dedicated basis. The role is hybrid and some travel may be required on an infrequent basis.

Key ResponsiblitiesReporting to the EMEA PMO Lead based in London to support the end-to-end program management of the client's capital projects across the region

Directly deliver Programme management function for smaller / less complex or key sites

Support the overall success of assigned regional portfolio programme and project planning activities, including, effectively developing and driving the programme, budget, schedule, project team, roles & responsibilities, stakeholder approvals, and identifying the risks and mitigation measures

Support the development of templates and standard process needed, liaising with the other Regional PMO across JLL to identify best practices and adopt improvements

Planning the overall programme and monitoring the progress

Support presentations of complex ideas to large audiences with confidence and clarity

Tracking the programme’s budget

Support the account to achieve the net margin target for the contract for JLL

Support the account to achieve account objectives & KPI targets for JLL

Managing risks and issues and taking corrective measurements;
Ongoing Delivery SupportAssist with Client and service providers

Report Programme status (budget, schedule, risk)

Review pipeline to establish and manage the Capital Plan

Assist Client in determining project requirements including gathering market information for budgetary and benchmarking purposes

Source the appropriate in-country project management resources for the Client

Monitor Project Delivery through reporting and conference calls

Deliver Project Reviews, Change Control and Risk Management

Consolidate existing progress reporting by current suppliers

Identify innovative ways to resolve problems and support implementation thereof

Oversee the implementation of Client standards by in-country Project Managers

Process review Assist the EMEA PMO Lead in the review and improvement of internal process and reports

Ensure delivery procedures/ standards, policies, cash flow analysis, portfolio management etc. are completed

Establish structured reporting systems and ensure that regular reporting is delivered to the Client

Ensure structured close out of projects including documentation, handover to FM provider, etc.

Assist in the creation and maintenance of playbooks

Personal attributesPerceptive, self-motivated, collaborative, and capable of working across the region through remote management skills

The PMO will effectively provide an operational knowledge centre of exceptional quality

European/EMEA experience is preferred and the ability to work across multiple sites is essential

Good communication skills, and experienced in remote management

Can manage and report all financial aspects of the project

English, both written and spoken, to a good technical standard. Other languages an advantage

Educated to Degree standard for a Construction or business-related function

5-10 years post-graduate experience in relevant field of operations

Has experience in handling client and/or Firm sensitivities’ knowing when to escalate with urgency, or how to de-escalate certain risks

Quest for excellence and deliver optimization and continuous improvement

Planning & organizational skills to prioritize work and meet tight deadlines

Demonstrated client relationship skills

Demonstrated people skills - ability to work effectively within a team effectively and work openly, constructively, and collaboratively

Self-motivated and confident, Gravitas, EQ

Able to work independently and be a team player

Exhibits honesty & trustworthiness

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Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable