Salesforce Administrator

**Salesforce Administrator**

About Ouro:
Ouro is dedicated to delivering financial empowerment to millions of Americans, leveraging a proprietary payments technology platform that fuels its fintech product innovations. From prepaid, credit and debit account solutions, to digital account and money movement services, Ouro has a broad suite of products and technologies that deliver exceptional experiences for its customers and business partners across co-branded, white label and banking-as-a service verticals. Since its founding in 1999, Ouro products have helped millions of consumers nationwide, and processed tens of billions of dollars.
- Present day:_ Legendary Austin fintech Ouro has opened a new chapter in its role as market maker with the return of its visionary founders Roy and Bertrand Sosa. The combined company meshes Ouro’s customer and partner portfolios, payments platform and innovations with the international footprint and money movement capabilities of Rêv Worldwide, the company the Sosas founded after Ouro. The reunion creates a revitalized financial services innovator on a mission to reimagine financial services for consumers around the world and to redefine the industry once again.

Ouro fosters a high-performance culture and we are building a unified platform and product suite capable of bringing financial mobility and freedom to consumers around the world despite differences in language, currency, culture, and geography.

**About this position**:
**What you'll be doing**:

- Salesforce administration for Ouro
- Automation of Processes where applicable
- Configuration of standard and custom Salesforce solutions using Salesforce platform tools.
- Document business requirements, provide solution design, create Roadmaps, and develop an in-depth understanding of the current and future processes needs
- Anticipate, procure, influence, coordinate, and manage all resources necessary to ensure that assigned projects are successfully implemented as per the plan and on schedule, meeting or exceeding expectations.
- Conduct training for new systems and features as they are launched.
- Work with business stakeholders and project teams to identify root causes of production issues and propose/configure solutions.

**Job Requirements**:

- 1+ years of Salesforce Admin experience
- BS/BA degree or equivalent experience
- Bilingual in both Spanish and English
- Salesforce Sales Cloud Consultant and/or Salesforce Administrator certification is preferred.
- Solid project management skills. Experience participating in and leading project teams that identify, plan, and implement business process improvements.
- Excellent spoken and written communication as well as receptive listening skills.
- Strong time management skills. Must be able to multi-task in a fast-paced, unstructured environment, showing initiative as both an independent and team contributor.
- Passion for client service, making a difference, and winning as a team are required for success.
- Hybrid work schedule

Ouro's Recruiting team is based in Austin, Texas. As such, please submit your resume in English. Thank you for your cooperation.