IT Support

hace 2 semanas

España Eurofins Spain Pharma Services A tiempo completo

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

In 2021, Eurofins generated total revenues of EUR € 6,7 billion, and has been among the best performing stocks in Europe over the past 20 years.

**Job Description**:

- The incumbent acts as a main resource during infrastructure emergencies utilizing prioritization and escalation skills to ensure timely resolution of issues.
- IT Support works with PC network software to configure, test, diagnose and correct network anomalies.
- This position trains staff on various computer platforms and software, directs and reviews the work of student workers and casual employees, and performs journey-level work with minimum supervision.

**Responsibilities**:
2. Maintains Help Desk tracking system; inputs problem description in Help Desk tracking system and assist with maintenance.

4. Works closely with network administration to diagnose and troubleshoot network outages, maintain network configuration for users and their components/cabling, maintain user accounts and reboots servers and routers.

6. Maintains goodwill, cooperation and productive relationships for those customers suffering anxiety and frustration with technical issues.

**Qualifications**:
Background:

- Grado Superior en Informática (equivalente FP / FP II).
- 2 years of previous experience.

Specific skills required:

- Hardware maintanence.
- Windows Server.
- Networking and wireless.
- Cybersecurity.
- Intermediate/Advanced English level (B2-C1).

Soft Skills:

- Very good interpersonal relation skills at all levels of the organization, with capability to influence decisions and lead others to achieve results.
- Focused with excellent organization and prioritization skills.
- Details oriented, analytical and investigation skills.
- Ability to work in a complex international environment.
- Responsive problem solver and proactive to take actions.

Additional Information
**Offered**:

- Immediate incorporation into a multinational group with strong growth.
- Good work environment, career plan, etc.
- Gross salary: 21.000 € to 24.770 € per year. Salary negotiable based on experience provided.

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