Technology Performance Analyst
hace 1 semana
Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
As IT performance analyst, your main activities and responsibilities will be enabling activities and budget optimization management for IT Operations areas across:
- Performance Measurement
- Budget and spent measurement.
Day-to-day
Develop and monitor dashboards of key Technology performance indicators (for processes, people, systems) and review team performance indicators providing the teams a complete picture of their activities.
KPI´s: Consistent Technology performance measuring and reporting of SMART KPIs:
IT performance Report (Biweekly)
IT Cloud costs analysis (Weekly)
IT Capex Dashboards
Collaborates closely with technology & product teams to optimize the capitalization ratio for all team’s activities.
Assists tech & prod management staff to identify and resolve problems that would avoid achieving their goals in terms of performance measurement.
Must have
- Experience in handling SQL languages and reporting packages like Tableau
- Strong mathematical skills to help collect, measure, organize, and analyze data
- knowledge and skills to turn raw data into information and insight, which can be used to make business decisions
- Demonstrate area understanding in terms of vision, goals, and activities.
- Proven analytical capability to establish and identify KPIs
- Proven strategic ownership, focusing on outcomes, not solutions.
- Ability to build effective relationships with partners.
- Strong negotiating and communication skills.
- Aptitude to manage change.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.- Have the opportunity to build strong and lasting business relationships and friendships from around the world.- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
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