Customer Service Representative
hace 1 semana
**Advisor** **Location** - Barcelona, Spain**Language** - Italian*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility and provides service support and resolution of routine problems regarding client's products and/or services. **Reimagine your career** Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers." We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth, and “Best Company Culture,” year after year. We’re on the lookout for an **Italian-speaking Customer Representative (on-site) **to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At **Concentrix + Webhelp**, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. What you will do in this role As a **Customer Service Representative** on our team, you will: - Politely answer inbound calls and respond to customer enquiries in a timely manner - Manage pre-sale, sales and after sales queries (including shipping, returns and payments settlements, etc.,) - Support client with website functionalities - Strengthen client relationship offering personalized client experience - Act as a Brand Ambassador for the company and their products - Follow product replenishment procedure - Invite clients to offline events - Assist VIP/VVIP clients through a dedicated line - Act as a brand voice on all active social media platforms and directly interact with community on comments, likes and shares, in manner that reflects brand voice and engagement strategy Concentrix + Webhelp is a great match if you: - Are proficient or bilingual in Italian and advanced in English - Have proven expertise in client service with Luxury and Beauty (preferably Skincare) brands - Are passionate about skincare philosophy - Have proven expertise in E-commerce client service (prior/during/after purchase) and Social Media Channels - Have proven expertise in emotional communication - understanding if the client is product driven, brand driven, or people driven What’s in it for you In this role, we offer benefits that help you support your unique lifestyle: - Full-time 39 hours/week contract: Monday to Friday 10:00 to 19:00 - Salary 19 700 euros gross/year + up to 3000 euros gross/year in bonus - Central location in Barcelona - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses, and language classes Reimagine the best version of you Concentrix + Webhelp is an equal opportunity employer RRQ24-001043-1-ITALY
-
Customer Service Representative
hace 2 semanas
Barcelona, España Cross Border Talents A tiempo completoExciting Opportunity: Customer Service Representative (Slovenian) in Barcelona Position: Customer Service Representative (Slovenian)Location: On-site in BarcelonaEmployment Type: Full-time (38.5h/week) with a Temporary Contract Join our dynamic team in Barcelona as a Customer Service Representative for a prestigious travel company If you're passionate about...
-
Customer Service Representative
hace 2 semanas
barcelona, España World Courier A tiempo completoJoin to apply for the Customer Service Representative role at World Courier The Customer Service Representative will support clinical trial projects for World Courier’s key clients, acting as the primary contact and providing operational and customer service support. Job Details Customer Service Representative, supporting clinical trial projects for some...
-
Customer Service Representative Dutch
hace 2 semanas
barcelona, España Coty A tiempo completoCUSTOMER SERVICES REPRESENTATIVE DUTCH SPEAKINGLocation: Barcelona, Spain The Customer Service Representative is the primary contact for customers, providing outstanding support and resolving inquiries with efficiency and professionalism. In this role, you will address a variety of customer needs, such as providing product information, troubleshooting...
-
Customer Service Representative – German Speaking
hace 1 semana
Barcelona, España Gi Group A tiempo completoCustomer Service Representative – German Speaking 3 days ago Be among the first 25 applicants From our Barcelona office, we are currently looking for a Customer Service Representative for the German-speaking market , to join a leading biotechnology company based in Barcelona. As a Customer Service Representative , you will play a key role as the interface...
-
Customer Service Representative – German Speaking
hace 2 semanas
Barcelona, España Gi Group A tiempo completoCustomer Service Representative – German Speaking3 days ago Be among the first 25 applicantsFrom our Barcelona office, we are currently looking for a Customer Service Representative for the German-speaking market, to join a leading biotechnology company based in Barcelona.As a Customer Service Representative, you will play a key role as the interface...
-
Customer Service Representative – Multilingual
hace 2 semanas
Barcelona, España Cross Border Talents A tiempo completoCustomer Service Representative – Multilingual | Remote within Greece + Relocation Support Do you speak one of the languages below? Are you looking for an international career with stability, growth, and the option to work from home in Greece? This is your opportunity! We are hiring Customer Service Representatives for a global customer support team...
-
Customer Service Representative Travel Retail
hace 2 semanas
barcelona, España Coty A tiempo completoCUSTOMER SERVICES REPRESENTATIVE TRAVEL RETAILLocation: Barcelona, Spain The Customer Service Representative is the first point of contact for customers across multiple markets, delivering exceptional service and resolving inquiries efficiently. This role involves handling a wide range of complex customer issues, delivering exceptional service and resolving...
-
Customer Service Representative Travel Retail
hace 2 semanas
Barcelona, España Coty A tiempo completoCUSTOMER SERVICES REPRESENTATIVE TRAVEL RETAILLocation: Barcelona, Spain The Customer Service Representative is the first point of contact for customers across multiple markets, delivering exceptional service and resolving inquiries efficiently. This role involves handling a wide range of complex customer issues, delivering exceptional service and resolving...
-
Customer Service Representative
hace 2 semanas
Barcelona, España Webhelp A tiempo completo**Customer Service/Support** **Location** - Barcelona, Spain**Language** - German*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding...
-
Customer Service Representative
hace 2 semanas
Barcelona, España Webhelp A tiempo completo**Customer Service/Support** **Location** - Barcelona, Spain**Language** - Dutch*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is remote and provides service support and resolution of routine problems regarding client's products and/or services. Reimagine your...