Manager Communications, Student Experience

Overview:
Are you interested in joining a dynamic and international team of professionals to transform education? IE University's **Student**Experience**is looking for a **Communications Manager, Student**Experience (Temporary)** to join its team

This position is key to maintaining visibility for student initiatives, events, and services across all three IE campuses, ensuring alignment with IE’s brand standards and institutional goals.

** Why IE University?**

With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching. We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning.

**Our Purpose**

At IE University, we foster positive change through education, research, and innovation.

As a transformative educational institution, we empower students to make their mark on the world. We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime.

Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education. And through diversity, we have harnessed the power of people while also understanding and embracing the importance of the humanities.

**Our People**

At IE we are:

- People-driven
- Change Builders
- Autonomy Enthusiasts
- Communication Enthusiasts
- Knowledge Champions

We are looking for a person to join a full-time position in **Madrid, IE Tower.**

**Responsibilities**:
**Your role as a Manager will involve**:
**_ Strategic Communication & Planning_**
- Lead, create, and implement communication strategies for **Campus Life**, **Sports & Well-Being**, and **Creativity Center** activities.
- Partner with the **Director of Education & Student Experience** to ensure alignment between communication efforts, department goals, and IE’s brand identity.
- Oversee the **OPEX Student Experience budget** related to communication projects, ensuring efficiency and value-added impact.
- Manage communication plans for institutional initiatives, such as the **Student Hub** and **Feedback Collection Strategy**, including timeline, content, and rollout.

**_ Content Creation & Channel Management_**
- Develop engaging content for **social media (Instagram, LinkedIn)**, **newsletters**, **campus screens**, **IE Connects**, and **Student Hub**.
- Oversee the **Campus Life Weekly Newsletter**, ensuring cross-departmental updates and visibility on **Viva Engage**.
- Maintain and update the **Campus Life website**, **IE Connects homepage**, and **Campus Comms Guide**.
- Collaborate with IE’s Marketing & Communications teams to amplify initiatives across central channels and ensure consistent messaging.

**_ Event Communications_**
- Lead communication campaigns for major community-wide events such as **IE Day**, **Community Awards**, **Welcome Home**, **Global Village, and more.**
- Coordinate timelines, creative assets, and stakeholder promotion across departments.
- Supervise event content creation: photography, video coverage, post-production, and social media distribution.
- Ensure correct visibility for collaborators, sponsors, and internal teams across all promotional materials.

**_ Team & Intern Coordination_**
- Supervise and mentor **communications interns** in Madrid and Segovia for both Campus Life and Sports & Well-Being Departments.
- Conduct weekly meetings to plan content calendars, review performance, and coordinate event coverage.
- Encourage creativity, ensure brand consistency, and maintain strong communication workflows within the team.

**_ Collaboration & Stakeholder Engagement_**
- Liaise with internal stakeholders, including **DIRCOM, IT, Marketing, IE Foundation, and Schools** for integrated communication efforts.
- Maintain close collaboration with **event coordinators**, **sponsors**, and **external agencies**.
- Support the Creative and Campus Life teams in developing promotional materials and storytelling content.

**_ Quality Assurance & Brand Management_**
- Guarantee visual and editorial consistency across all platforms and materials.
- Review, edit, and approve content before publication to maintain tone, accuracy, and alignment with IE’s communication standards.
- Manage updates to institutional presentations and visual assets for department-wide use.

Qualifications:
**To thrive in this role, you should possess the following qualifications**:
-**
3-5 years** of experience in **marketing, communications, or event promotion**, ideally in higher education, non-profit, or international environments.
- A **master's degree in marketing**, Communications, or a related field.
- Proven ability to lead multi-stakeholder communication projects and manage multiple priorities simultaneously.
- **Bilingual**proficiency** in English and Spanish** (written and spoken).