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Lead Management Agent

hace 2 semanas

Madrid, España MSX INTERNATIONAL A tiempo completo

**Lead Management Agent - Swedish speaker**

**Har du erfarenhet av lead management och kundservice från Kundcenter CCoch är redo att ta dig an nya utmaningar?**

**Då är detta en roll för dig på MSX**

**Syfte med rollen**:
Våra** **agenter** **kommer att ägna sig åt hantering och kvalificering av leads för omvandling till potentiella kunder genom implementering av utgående försäljningskampanjer.

**Ansvar för leadshantering**:

- Hantera/kvalificera leads för att identifiera kunder med hög konverteringspotential.
- Uppnå fastställda konverteringsmål från lead till försäljning.
- Daglig kontakt med potentiella kunder genom olika kommunikationskanaler (samtal, e-post, chattar etc.)
- Identifiera kundernas behov och föreslå ad hoc-lösningar som ger värde för nästa steg i försäljningsprocessen.
- Uppdatera data i CRM.

**Vi söker dig om**:

- Du har stor kunskap och erfarenhet av kundservicebranschen.
- Erfarenhet av Outbound sales, B2B försäljning eller affärsutveckling.
- Förmåga kring relationsbyggande med kunder.
- Kommunikations
- och affärsfärdigheter.
- Svenska som modersmål samt flytande i tal och skrift på engelska och/eller spanska.
- Erfarenhet av användning av CRM-system och MS Office.

**Vad erbjuder vi dig?**
- **
Tillsvidareanställning på heltid**. 40 timmar i veckan, måndag - fredag.
- Du kommer att vara en del av ett fantastiskt proffsteam i ett **internationellt företag.**:

- Du kommer att få en **global vision av fordonssektorn, relaterad till kunder, leverantörer, konsulter samt återförsäljare.**:

- MSX Bazaar: Shoppingportal exklusivt för MSX-anställda.
- 23 dagars semester + 3 extra dagar.
- ** Intern utbildningsplan**.

**Tror du att du är den perfekta personen för den här positionen? Vi vill träffa dig Skicka in din ansökan omgående då rekrytering pågår löpande.**

**Who are we?**

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

- Consumer Engagement
- Parts, Accessories & Service Performance
- Actionable Insights
- Diagnostics & Repair Enhancement
- Warranty and Repair Efficiency
- Technical Information
- Learning Solutions
- Sales Performance

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.

**The MSXI Purpose**

To empower Movers and Makers to thrive in our ever-changing world

**The MSXI Vision**

To be clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry

**The MSXI Mision**

We harness our expertise in mobility, the creativity of our global teams and the power of technology to craft tailored, sustainable and innovative solutions