People Partner Manager

Sabio is a Global company and the leading independent Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions.

• Sabio provides expertise and solutions that our customers’ need to respond to the ever-changing world. Our powerhouse products and expertise are mainly around creating state-of-the-art real-time communications platforms, and contact centre system integration. As Sabio we love what we do. We love to learn, we love to experiment, and we love to build the best products, deliver the customer experience we can using the best tools we can find and build. We're brave, we work hard and at our core we are about quality. We want to be challenged and be encouraged to 'dare'. We have a strong problem-solving engineering background and ‘can-do’ attitude, which remains at the centre of everything we do.
• We are currently looking for a passionate and enthusiastic
• **People Partner Manager** in Mainland Europe for maternity cover.**This is a 6 month FTC contract for Maternity cover.**

The main role of the People Partner Manager will be to drive the People agenda across all regions in Europe according to the company values and People processes, managing end to end workflows, as well as supporting leaders and employees during their journey at Sabio. You will work in an international, dynamic, and passionate environment. You will collaborate with the rest of the People team to deliver impactful HR solutions to address business challenges and make the experience to our employees brilliant.

**Key Responsibilities**

• Be responsible to oversee the employee lifecycle including onboarding, offboarding, engagement and development, employee relations.
• Be responsible to issue offer letters and employment contracts across all our regions in Europe in line and being always respectful with our Sabio policies/benefits in each country.
• HR database management, ensuring data quality and accuracy while managing our HR tools.
• Formulate and implement HR policies & procedures.
• Work with management to develop and implement HR plans and solutions to achieve strategic business initiatives and deliver results.
• Manage enquiries/complaints from internal staff and external business partners.
• Being a member of our Health & Safety Committee. Complying with the obligations in terms of occupational risk prevention, both towards our employees and preparing the necessary documentation for our clients.
• Data collection and analysis (headcount, employment cost, absence...).
• Collaborate with the global People team to deliver the best experience to the employees while working actively in People´s projects.
• Company events committee facilitation and participation, such as Monthly Breakfast, Christmas Lunch, employee of the month.
• Being responsible of the organization/accountability of our English Lessons offered to our employees.

**Skills Knowledge and Expertise**

• Bachelor’s degree or higher in Human Resources/Business Administration/Law/Psychology or related fields.
• 3-4 years of experience in HR Ops (especially Employee Relations & legislation).
• Experience working in matrix organizations and influencing across cultures, functions, and different levels of the organization.
• High (C1) Level of English, spoken and written.
• Power Office user (Excel, Word, PowerPoint, etc.)
• Strong interpersonal and communication skills - able to express clearly and effectively at all levels. Able to give training for group of leaders and to have difficult conversations when necessary.

**Behaviours**

• Critical thinking questioning the status quo and trying to bring improvements and new solutions/ideas for current processes.
• A proactive person who takes ownership on his/her responsibilities.
• Comfortable with working in an ambiguous environment
• open to change & adaptation, flexible.
• Ability to problem solve in the short and long term - the ability to process map (Project Management skills).
• Attention to detail.
• Sets high personal standards of performance.
• Good performer while working in Hybrid Working Model (home based + office).

**Small Print**

**The Small Print**

Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.

• Department- People- Employment Type- Fixed Term- Location- Madrid- Reporting to- Head of People