SAP Ixp Intern

**We help the world run better**

**About the SAP Internship Experience Program**

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

**Three reasons to intern at SAP**

1.** Culture of collaboration**: meet with mentors, make new friends across the globe and create a thriving personal network.
3.** Gain visibility**: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

**About the team**

This is an exciting opportunity to join our SAP Product Support team. From the SAP office located in Madrid you will provide functional and technical support to our customers worldwide, perform root cause analysis and report errors to SAP Development organization.
Supporting global customers means we are a diverse workforce that are highly motivated and passionate about delivering top class customer experiences. This position is highly client-focused and fast-paced with no one day the same.
We offer continuous training to ensure a smooth start and a career development in the SAP Support Engineer role, learning about different SAP products. You will be part of a fun and supportive team, always at hand to help with your career development.
If you want to start your career by working in a Global company and support environment whilst getting exposure to the newest technologies, then read on

**What you’ll do**

Position title: SAP iXp Intern - SAP Product Support Application Life Cycle Management (ITECH ALM)
Location: Madrid, Spain
Expected start date 1st or 15th of the month, ideally October/November
Duration: 6 months minimum and up to 1 year

Experience what a day in a life of an SAP Support Engineer looks like:

- Engaging with customers by utilizing real-time channels and tools
- Analyzing cases, perform in-depth troubleshooting to identify and solve complex technical issues

**Who you are**

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
- Student / Student about to graduate in Computer Engineering or Telecommunication Engineering (other Technology or Scientific degrees will be also considered)
- University willing to sign a tri-party agreement for 6 months/up to 1 year
- Spoken and written English language skills are required. Spanish and German are preferred.
- Customer and quality focus
- Open and professional communication style
- Fast learner with IT affinity
- Excellent analytical and problem-solving skills
- Basic understanding of programming languages

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 350219 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid.