Manager Change Management

**Description**

**Manager, Change Management**

Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help our customers achieve their objectives.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

Discover what our 29,000 employees, across 110 countries already know:
**WORK HERE MATTERS EVERYWHERE**

**Why Syneos Health**
- We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
- We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
- We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we’re able to create a place where everyone feels like they belong.

**Job responsibilities**
- Develops change management strategies and work plans for multiple internal/ external projects based on a situational awareness of the change and the groups impacted by the change.
- Collaborates with the project teams on the Change Management discipline and work plans for project initiatives, as well as, development of the framework for related processes and procedures to implement change management strategies and the seamless implementation of various related tactics (readiness assessments, focus groups, change agents program, targeted communications), to ensure a sound methodology and platform for delivery of plans/services.
- Ensures a sound communications strategy, plan and timeline. Responsible for implementation, including determining the most effective communication channels, and ensuring all messages conform to company guidelines. Writing and delivery of communications may be provided by this role or may be in partnership with Corporate Communications and/or external communication resources as appropriate.
- Applies a structured change management approach and methodology for embracing changes.
- Identifies potential risks and anticipated points of resistance, and works with business stakeholders to develop specific plans to mitigate or address the concerns.
- Develops a set of actionable and targeted change management plans - including communication, sponsor roadmap, management coaching plan, training plan, business development, operations support, and any other areas as required. May be supported by a Subject Matter Experts (SME) or be required to provide content expertise.
- May support delivery and/or development of Change Management curriculum to provide appropriate training for employees and leaders.
- Creates and manages measurement systems to track adoption, utilization, and proficiency of changes.
- Creates, recommends, and enables reinforcement mechanisms and celebrations of success.
- May have line management responsibilities for Change Management staff members (i.e. interviewing and selection, professional development, performance management, etc.).

**Qualifications**

**What we’re looking for**
- BA/BS in business, communication, organizational development, or related field, or equivalent combination of education and experience is required.
- A solid understanding of how change and change processes impact the organization internally as well as external client environments
- Prosci certification and/or experience with change management tools such as ADKAR is strongly preferred.
- Significant experience and knowledge of change management principles and methodologies, especially with large-scale organization change is preferred or corporate project management experience (managing large, global change projects).
- Exceptional communication skills - both written and verbal.
- Able to work effectively at all levels in an organization.
- Strong analytical and decision-making abilities.
- Must be a team player and able to work with and through others.
- Experience with graphics programs preferred.

**Get to know Syneos Health**
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing enviro