Change Manager

**Overview**:
**Change Manager**

**Wouldn’t it be great to combine change management skills and an international dimension to contribute to a more sustainable aviation?**

At SITA, we are meeting the new needs of travel...today Evolving in a unique high performing culture, combining, telecommunication and Air Transport, where people do great things together.

As a **Change Manager** specialized in leading organizational change, you will be responsible for driving and facilitating successful transitions within our company - including but not only in the context of acquisitions. You will cover all aspects of change: organizational design, processes and technology/tools. You will bring your experience of the corporate world to work closely with senior management, project teams, and employees at all levels to identify, plan, and implement changes that align with the organization's strategic objectives. Your role will involve assessing the impact of change, developing change management strategies, and supporting employees through the change process. Your expertise will be crucial in ensuring the successful adoption and sustainability of organizational changes.

Are you ready to join us?

**Your mission**

To achieve change management objectives, the change agent assumes responsibilities that start once the leadership team decides to undertake an initiative. That way, the change agent can contribute to the initiative's implementation strategy, action plan and decision-making process.

In this role you will be likely to interact with the various functions within SITA FOR AIRCRAFT such as Engineering & Technology, Product, and other colleagues across the company, located in 20+ countries (Canada, United-States, France, Switzerland, Germany, Singapore, United Arab Emirates, Spain...).

Reporting to SITA FOR AIRCRAFT General Counsel, the Change Agent is overall responsible for the following key activities for each change initiative:
**Develop Change Management Strategies**:

- Collaborate with senior leadership to identify organizational goals and objectives.
- Assess the need for change and identify potential barriers and challenges.
- Develop comprehensive change management strategies and plans.
- Get approval of the plan and related business case

**Assess Change Impact**:

- Conduct impact assessments to understand the implications of proposed changes on various stakeholders.
- Identify and mitigate potential risks and resistance to change.
- Analyze the organizational culture and structure to determine readiness for change.

**Communicate and Engage**:

- Develop clear and compelling communication materials to effectively convey change messages.
- Foster a culture of open communication, transparency, and engagement.
- Conduct workshops, training sessions, and presentations to educate and prepare employees for change.

**Lead Change Initiatives**:

- Drive and facilitate change initiatives throughout the organization.
- Communicate the purpose and benefits of the changes to employees at all levels.
- Create and execute change management plans, including timelines, resources, and communication strategies.
- Provide guidance and support to project teams and employees during the change process.
- Ensure that the new processes, procedures and organizational structures are implemented to deliver the value the organization expected

**Monitor and Evaluate Change**:

- Establish metrics and measurement criteria to evaluate the success and effectiveness of change initiatives.
- Monitor the implementation of changes, identify challenges, and make adjustments as necessary.
- Collect feedback from employees and stakeholders to assess the impact of changes and identify areas for improvement.
- Consolidate lessons learnt and material used for decision making and implementation.

**Qualifications**:
**Do you recognize yourself?**
- **Keen to improve status quo** : able to detect trends for improvement and drive change
- **Drive & Problem Solver** : You’re ambitious, you work hard because you love it, you own things and get them done
- ** People-centric**: You can boost employee morale and motivation through a change.
- ** Analytical Mind** : You thrive with ambiguities. You challenge your assumptions, able to quickly identify and formulate problems, and support your analysis with data
- ** Growth over Ego** : You are eager to learn, and receive feedback to grow. You let others speak and seek to understand their viewpoints.
- ** Effective Communicator**: at all levels - technical resources, providers, customers, senior management.
- ** Curious & Courageous**: You are willing to ask tough questions

**Your experience & skills**
- Proven experience leading successful organizational change initiatives.
- Strong knowledge of change management principles, methodologies, and best practices
- Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels
- Analyt