HR Employee Experience Representative

hace 2 semanas

España Avery Dennison A tiempo completo

Company Description

About Avery Dennison

Avery Dennison is an equal opportunity employer

**Job Description**:
As a member of the Global Workforce Operations (GWO) team, the HR Employee Experience Representative creates trusting working relationships with employees. This person will provide quality support to all employees with a high degree of customer satisfaction, expertise, and timeliness. This includes evaluating and analyzing the employee request/concern, quickly interpreting the situation, determining the appropriate resolution. Additionally, you will serve as the primary country HR support for employees in the Retail Branding and Information Solutions (RBIS) division based in Spain. Typical duties include providing HR guidance and partnership to site management, resolving employment relations matters with managers and employees, and supporting engagement and diversity, equity, and inclusion activities.
- Assisting with, and becoming an expert at, resolving employee inquiries
- Preparing and creating the necessary data & documentation for processing changes (personal data, job information, reporting line changes, compensation changes, etc) into the HR System (Peoplesoft)
- Manage PeopleSoft Data Transactions
- Employment contract redaction
- Respond to questions on administrative HR procedures and practices via multiple channels within Servicenow our employee portal
- Answer HR policy-related questions, provide guidance to both managers and employees, and escalate as appropriate
- Educate employees of services available to them and encourage self-service tools and other systems
- Ensure high-quality standards for all GWO activities, initiatives, and tasks within designated areas of responsibility
- Provide training and support to employees on specific Payroll and or HR topics
- Perform communication within our Spanish sites
- Provide first level enquiry support for the entire regional (Southern European) team
- Be flexible to expand scope as the service delivery model develops

**Qualifications**:

- Bachelor in HR expected
- Ability to quickly learn and adapt to internal systems Experience with PeopleSoft Data Transaction Management
- Ability to generate a sense of urgency with understanding of when to escalate issues
- Ability to handle diverse and confidential information requiring extreme accuracy, independent judgment and discretion
- HR Knowledge is preferred
- Ability to document processes and make recommendations for improvements
- Flexibility and the willingness to cover other tasks as needed, and adapt to ongoing changes
- Superior written communication skills required
- Spanish, Italian and English are required - verbal and written

Additional Information
- We not only embrace changewe drive it.
- We work hard, think ahead, and take brave risks.
- Our culture is innovative and collaborative - where bold ideas turn into action.
- We grow strong talent through stretch opportunities only restricted by your interests.
- We are committed to workplace diversity, both for employees and for the business.
- We are a force for good, imbedded in industries and communities worldwide.
- We are challenging ourselves and others to reach higher and think bigger to improve the quality of all life.

**_ Avery Dennison is a great place to work for everyone._

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