Project and Program Manager

**Who are we?**
Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success
**Equinix is looking for a **Project and Program manager based in Madrid**
**What is the role about?**

Responsible for program delivery of multiple related projects and builds effective relationships with stakeholders.
**Responsibilities**

**_
Planning_**:

- Applies a range of approaches to planning and gathering information in which to develop/facilitate/lead more complex Business Cases, plans and schedules (i.e. ROI)
- Competent in the use of planning tools, considers and develops cross functional plans

**_
Stakeholder Management_**:

- Works with numerous stakeholders and may work with government/governance bodies
- Understands stakeholder needs and builds effective relationships
- Demonstrates influencing skills to achieve solutions and dealing with challenging stakeholder situations

**_
Communications_**:

- Uses a variety of communications methods to deliver information relevant to the audience and project needs
- Is fully aware of standardized tools and template requirements and is a 'go to' person for feedback on the development of project/program management standards

**_
Risk Management_**:

- Approach to risk management spans projects level up to strategic risk management where required
- When faced with issues applies lateral thinking and analyses available information to solve problems and engages with teams to resolve

**_
Project/Program Delivery_**:

- Responsible for program delivery of multiple related projects required for a specific business functional strategy
- Will mentor junior project/program team members in project management

**_
Resource Management (people, finances etc.)_**:

- Will problem solve resource/budgetary issues with internal teams and external suppliers and conclude disputes successfully and independently

**_
Customer Care_**

Manages large scale, complex, multi-site and multi-regional, high visibility customer deployments involving cross-functional and cross-regional project teams
- Meets with and presents to customer executives at the program level
- Develops overall program schedule in conjunction with customer requirements
- Manages internal company wide stakeholders on project teams and holds them accountable for meeting commitments
- Has an in-depth technical knowledge of all Equinix products/processes
- Resolves complex issues and escalations independently at all levels
- Assists in process development and documentation
- Documents lessons learned and shares with stakeholders

**Who are you?**
- Minimum 5 years of experience in a similar role, preferably within a datacentre working environment
- Technical versatility
- Ability to suggest proposals and a proactive mindset
- Ability to communicate fluently with third parties and internal customers
- Detail-oriented and ability to monitor activities
- Able to speak fluent English and Spanish
**What We Offer**
- The opportunity to leave your mark in a company that is growing quickly and still manages to keep a pioneer spirit.
- A competitive salary and a company culture, that values commitment, respect and fun at work.
**Want to learn more or apply?**

**Check YouTube to discover who we are and what we do.