Project and Program Senior Associate

hace 4 días


Madrid, España Equinix A tiempo completo

Project and Program Senior Associate**
Job Summary**:
Develops and delivers projects (including developing project plans/task lists) and identifies stakeholders' needs.

**Responsibilities**

Planning
- Develops project plan/task list using an appropriate planning tool, across a number of functional teams working with information and direction obtained from more experienced colleagues on tasks and activities

Stakeholder Management
- Awareness of key stakeholders across functional areas, and is able to map out stakeholder lists
- With guidance able to identify the needs of stakeholders to keep them informed

Communications
- Communicates with a broader group of stakeholders beyond the project team

Risk Management
- Captures a list of project risks, issues, assumptions and dependencies for their project
- May require support to manage risks effectively

Project/Program Delivery
- Develops and delivers projects for their functional team, and may support on cross functional projects

Resource Management (people, finances etc.)
- Produces schedules of activities based on peoples availability and able to identify problems which may require escalation

Customer Care (For employees working in Customer Care and Experience):

- Manages mid-level complexity customer deployments
- Creates and communicates with customers simple project plans for standard project milestones
- Has a general technical knowledge of Equinix products/processes
- Manages activities of cross-functional groups to ensure commitments are met
- Handles mid-level escalations independently (manager-assisted otherwise)
- Resolves standard issues independently (complex with manager assistance)



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