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IT On-site Engineer
hace 2 semanas
**IT On-site Engineer - Madrid**
Agfa Healthcare is currently looking for an IT ON-site Engineer, based in Madrid, who will be in charge of dedicated on-site support for Clients/Contracts that require continuous support,. As the first point-of-contact of Agfa on-site, the role must deliver consistent, professional, customer focused.
As **IT ON-site Engineer** you are responsible for:
- To fill the proper installation docs accordingly, to manage equipment in the most proper way (Service Now, reporting, acceptance test)
- To identify and communicate risks analysis and problems
- To cooperate with the R&D to solve problems and make a proper risk analysis
To collaborate with Agfa 2nd level support in order to solve complaints within the assigned site
**What you bring to the table**:
- Degree in IT or equivalent
- At least 1 year of professional experience in managing complex customers and hospital workflow
- Oracle DBA or expert in Oracle database could be a plus.
- Good knowledge of IT network and domain.
- Experience with Windows Server, Oracle (database), Linux / Unix, SQL, Scripting, DNS server.
- Solid communications skills (oral/written) to interact effectively and professionally with both internal and external customers
- Knowledge of healthcare standards: HL7, DICOM, FHIR, Mirth is a plus
- Customer focus attitude and problem-solving skills
- Good language skills in Spanish and English, both written and verbally
**Location**: Madrid metropolitan area, Spain
