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Program/project Manager
hace 2 semanas
**Description**:
**Typical Tasks**:**Project Management Office tasks**
- Supports the projects initiation and pre-sales tasks, including the admin processes to enable a project and SOW / Non-Standard Services Proposal generation/finalization.
- Consultative support to Sales-AM/Sales/Product Specialist on how to quote enterprise Standard
- and non-Standard services. Technical and financial check of new orders
- Coordination of Pre-Sales Requests (supervising Requests; follow-up on approvals)
- Provide advice to Business Center on SAP quote creation and order management
- Leading Invoicing and revenue release processes
- Communication with Solution Unit (Product owners)
**Customer Project Management tasks**:
- Continuous improvement support at established customer accounts
- Handles and participate to Informatics Enterprise services processes optimization projects
- Supports technical project manager in delivery of customer success
- Runs and performs project activities taking care of LabInformatics, Asset monitoring, iLab, Computer System Validation.
**Subject Matter Expert - In Support of Global and Regional Strategic Initiatives**
- Provide support to the Enterprise business to handle key internal and external projects of the services business in EMEAI.
- Establish effective teamwork within and across functions
**Accountabilities**:
- Meet assigned project performance metrics and goals
- Support the Program management function to develop and Implement custom delivery solutions
- Support the success of Informatics Enterprise services, working with technical project managers, for assigned functional responsibilities e.g.; Asset Monitoring or other new product initiatives
- Uses expertise and knowledge to provide EMEAI resource to assigned LED/SID Initiatives
**Metrics**:
- Customer retention and satisfaction
- On time project delivery within agreed scope etc
- Positive feedback from wider team -support and impact
**Your profile**:
- Bachelor or equivalent University degree
- Minimum of 2 years relevant experience, with typically 2 to 4 years work experience
- Project Management qualification or proven experience in managing sophisticated project deployment. Experience of Informatics/SaaS project is a plus.
- System and Data entry skills, strong attention and follow-up of details
- Good Collaboration/Interpersonal and decision-making skills
- Strong Written & Verbal Communication Skills
- Strong Persuasion, Negotiation and Interpersonal Skills
- Proficient English; multiple European languages preferred
- Demonstrated ability to multitask and work on multiple projects concurrently
**What we offer you**:
Agilent offers core global benefits to all staff like:
- Agilent Result Bonus
- Stock Purchase Plan
- Medical Insurance
- Employee Assistance Program
- Holiday
- Company activities
We will make sure you get all the training and development opportunities you need **to become the best in your field**
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
