Fashion Customer Service Representative

hace 1 semana

Barcelona, España Teleperformance Spain A tiempo completo

Teleperformance Spain is looking for **Customer Service Representative**s, eager to work for a leading Fashion Brand headquartered in **Barcelona**.

**Responsibilities**
- Receive incoming telephone calls from new and existing customers
- Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
- Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales

**Requirements**:**Key Competencies
- Data accuracy
- Attention to detail
- Ability to gain immediate credibility and trust
- Exceptional communication skills
- PC and system literate
- Confident and enthusiastic.
- The ability to work well as part of a team as well as independently
- Advance level of German and Polish
- Fluency in English
- First class written, verbal and interpersonal skills
- Numerate and articulate
- Well organized, reliable and thorough

**Benefits**:

- Full-time contract, 39 hours/week, from Monday to Friday
- Salary: 18.000€ gross/year
- Individual career paths to grow within the project
- We are one of the world's largest provider of contact center services
- Engage in an excellent work environment and team building activities.
- Dynamic and international environment

Rodzaj pracy: Pełny etat, Stała

Miejsce pracy: Jedna lokalizacja

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