Head of HR Operations

**Purpose of the Role** The Head of HR Operations is responsible for designing and driving the implementation of the HR administration strategy. This role will oversee Payroll, Hiring, Benefits management and HR HelpDesk, ensuring that these functions are aligned with best-class employers, scalable and seamless. **Key Responsibilities**: - **Leadership and Management**: - Demonstrate strong vision and leadership skills, inspiring and motivating the team, setting clear goals and providing guidance and support to achieve high performance. - Ensure alignment of HR operations with the employee-centric strategic goals of the organization. - **Operational Excellence**: - Develop and implement strategies to improve HR governance and processes, focusing on efficiency, standardization and automation. - Develop and maintain Service Level Agreements (SLAs) for HR services. - Ensure data accuracy in all HR systems. - **Customer Focus**: - Design and implement demand channeling platform to ensure that HR services meet the needs and expectations of internal customers. **Qualifications**: - **Education**: - Bachelor's degree in Law, Human Resources, Business Administration or related field. A Master's / Postgraduate degree in Business or Labour Law is preferred. - **Experience**: - 10 years+ leading HR Operations teams in matrixed, large corporations. - Proven experience in designing and leading HR transformation projects. - **Skills**: - Strong commitment to customer service and the ability to understand and meet the needs of internal customers. - Excellent leadership and management skills. - Strong analytical and problem-solving abilities. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced and dynamic environment. - Digital-savvy professional with future-thinking mindset. - Spanish labour law in-depth knowledge. - Spanish C2 and English C1 level. **Committed to inclusion** At ENGIE we value and encourage diversity and inclusion. We are committed to accelerating the transition to a carbon neutral economy achieved through the integration of exceptional and diverse individuals who seek, support and strengthen the growth of others. **What we provide** - We will provide you with training plans tailored to your needs and interests. - You will have a flexible schedule and a hybrid work system - You will have the opportunity to join the flexible compensation system (transport card, childcare voucher, training, meal voucher, health insurance, among others). - You will be part of a dynamic team where you will truly develop and grow as a professional. - You will work with a multidisciplinary team that will support you at all times. - You will be part of a network of professionals working to create a more sustainable world. **ENGIE is the answer if...** - You are looking for a solid professional project with professional projection. - You value being part of the first independent energy group in the world. - You want to grow and develop within a dynamic and challenging company. - If you consider that your work, together with the efforts of the people who are part of the company, can and should have a positive impact on the environment. **Business Unit**:T&G **Division**:T&G Europe - Spain **Legal Entity**:COFELY ESPANA **Professional Experience**:Senior (experience >15 years) **Education Level**:Master's Degree Why this matters to us Our organisation is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We offer reasonable accommodations upon request for individuals with disabilities.