Infrastructure Leader

Who you are

We are looking for someone with strong documented leadership skills, so is feeling confident when taking on challenging situations and turning them into solutions

To ensure success entering the role you bring at least a minimum of 5 years of progressive and diverse experience working with IT infrastructure and have been involved in various project coordination demanding roles. Proven training in information technology computer science or equivalent is essential.

You have excellent knowledge of:

- how to plan, source, configure, install, operate and monitor IT infrastructure, with the main focus on networking
- IT infrastructure and solutions in a shopping center context
- cyber security and its implementation (good knowledge)
- supplier, contract sourcing, and management in order to secure supplier excellence in operation

A day in your life with us

The Infrastructure Leader is responsible for ensuring that all IT infrastructure implementation tasks are planned and conducted in the right sequence in Meeting Place development projects, in close collaboration with the development project, facility management, safety & security, country digital, and other stakeholders.

Moreover, as a leader, you will participate in and provide IT infrastructure, and general IT advice in the sourcing phase of Meeting Place development projects as well as in meeting place operational needs. You also need to secure proper SLA and support is in place for implemented IT infrastructure.

To ensure success in this role, you need to be able to travel to different meeting places and have very good communication skills.

You will:

- ensure that orders, deliveries and configurations/installations, etc. are performed with quality and in time, adhering to the agreed base standard and consider Meeting Place specifics, regardless if they are conducted by internal resources or contractors (you execute certain tasks yourself and participate in the sourcing of the majority)
- be the single point of contact for the development project in all kinds of IT-related topics and ensure the appropriate Product Owners and others get involved as they should
- take lead in, analyze, and advise on IT infrastructure and all kinds of base IT-related aspects throughout Ingka Centres
- participate in/lead IT infrastructure-related incident resolution
- document known errors, workarounds, improvement suggestions, and lessons learned, as well as feedback to continuously improve the standard
- pro-actively support Platform/Product Owners by optimizing IT infrastructure utilized by the platforms/products
- ensure there is an SLA and support established for the IT infrastructure

In this role, you will report to the Infrastructure & Support Manager, Ingka Centres. This role is placed in either Malmö (Sweden), Madrid (Spain), or Warsaw (Poland).

Together as a team

Together with IKEA Retail and Investments, Ingka Centres is part of the Ingka Group.

As a long-term partner of IKEA, we share our vision, our culture, and our values, while what makes our businesses different is the way we fulfill our vision. We work hard to create a better everyday life outside of the home by developing virtual and physical meeting places where people can meet shop and connect with their communities.

When people meet each other, incredible things can happen. Ideas sprout, new friendships begin, old friendships get a new start, collaborations produce results, and even love blossoms. Ingka Centres provide spaces where this magic can happen. Our meeting places offer many reasons to visit - always anchored by IKEA and together with many inspiring partners, they attract many people, every day.

The Commercial and Digital Domain enables Meeting Places, acting as a commercial engine to drive visitation and brand awareness through partnership and co-creation of innovative commercial and customer solutions, concepts, and insights, creating an outstanding 360-degree experience for customers and communities’ solutions.

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