Manager, Financial Aid

Overview:
Are you interested in joining a dynamic and international team of professionals to transform education? IE University's **Financial**Aid**is looking for a **Manager** to join its team

As global competition in higher education intensifies, Financial Aid has become a strategic driver of IE University’s mission — ensuring that exceptional talent from all backgrounds can access our programs. Beyond awarding scholarships and loans, the Financial Aid team contributes directly to IE’s commercial strategy, enrollment goals, and global positioning through operational excellence, analytical insight, and meaningful outreach.

The **Financial Aid Manager - Master’s** leads the team responsible for managing all financial aid processes across IE’s master’s programs. This position bridges leadership, analytics, and strategy — combining people management with commercial impact and cross-functional collaboration.

**Why IE University?**

With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching. We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning.

**Our Purpose**

At IE University, we foster positive change through education, research, and innovation.

As a transformative educational institution, we empower students to make their mark on the world. We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime.

Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education. And through diversity, we have harnessed the power of people while also understanding and embracing the importance of the humanities.

**Our People**

At IE, we are:

- People-driven
- Change Builders
- Autonomy Enthusiasts
- Communication Enthusiasts
- Knowledge Champions

We are looking for a person to join a full-time position in **Madrid, María de Molina 31.**

**Responsibilities**:
**Your role as a Manager will involve**:
**Team Leadership & Operations**
- Lead and develop a team of four, fostering a collaborative culture grounded in accountability, innovation, and continuous feedback.
- Lead change management initiatives that streamline processes and scale operations across regions and programs.
- Oversee end-to-end scholarship and loan operations for master’s programs, maintaining accuracy, fairness, and compliance.
- Lead weekly scholarship committees comprised of key internal stakeholders, ensuring rigorous case review and timely decisions.
- Promote a culture of continuous improvement, professional development, and innovation within the team.

**Commercial & Strategic Impact**
- Partner with recruitment and admissions teams to align financial aid strategy with enrollment and class-quality objectives.
- Represent Financial Aid at events and info sessions, communicating IE’s commitment to accessibility and excellence.
- Contribute to commercial and ranking objectives through data-informed funding strategies and impactful communication.
- Support initiatives that enhance diversity, inclusion, and market reach in line with IE’s broader institutional strategy.

**Analytical & Strategic Insight**
- Analyze financial aid data to identify trends, inform budget decisions, and evaluate impact on recruitment performance.
- Develop reports and dashboards that translate data into actionable insights for senior leadership.
- Recommend process, policy, and allocation improvements to enhance efficiency and transparency.

**Cross-Functional Collaboration**
- Coordinate with the other recruitment teams and IE Foundation to ensure consistency in messaging, timing, and execution.
- Represent Financial Aid in institutional planning committees and working groups, contributing insight to IE’s global strategy.

Qualifications:
**To thrive in this role, you should possess the following qualifications**:

- 3+ years of previous work experience in financial aid, education, consulting, or a related analytical or commercial field.
- Advanced level of English and Spanish
- An academic background in business, economics, education, or international relations is preferred.
- A Bachelor's or Master's degree from a Top University is required.
- Proven experience managing teams, projects, or operations in an international environment.
- Strong analytical and strategic thinking skills; proficiency in Excel and Power BI or similar tools.
- Proficiency with CRM and the Microsoft app ecosystem.
- Excellent communication and presentation skills; comfortable engaging with diverse, global audiences.
- Innovative, adaptable, and able to manage multiple priorities in a fast-paced environment.

Unleash your full potential and make an impact. The next move is yours
- At IE University, we actively promote equal opportunities in recruitment p