Expert Observability

1 Opening
- Madrid

**Role description**:
**UST is looking for the very Top Talent and we would be delighted if you were to join our family**

More in detail, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and a presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

**What are we looking for?**

For our specialized team, we are looking for **an** Expert Observability - Senior Dynatrace**, to work in hybrid mode from Malaga (Spain).

You will act as a strategic link between technical infrastructure, functional observability, and business needs.

This profile will be responsible for designing, deploying, and evolving the observability strategy at SCIB, ensuring its alignment from the technical stack to business processes, regardless of the tool used, with a comprehensive approach that includes artificial intelligence, operational efficiency, and business value.

You must have certifications or demonstrable experience in the advanced use of Dynatrace in SaaS.

**Work location**:Málaga (Spain)**

**Working mode: Hybrid (3 days in office, 2 days remote).**

**Working hours: M-F from 9.00 to 18.00**

**Responsibilities**
- Design the functional and strategic observability roadmap, from infrastructure to business processes.
- Identify and translate business needs into observable KPIs, maturity models, and functional SLOs.
- Evaluate and coordinate the use of different observability tools (Dynatrace, Elastic, Netscout, etc.) according to each context.
- Guide the adoption of advanced observability capabilities: functional analysis, user behavior, business events, data correlation.
- Prepare value reports, executive dashboards, and regional or functional deployment plans.

**Must have skills**:

- Demonstrated experience designing and deploying enterprise-level observability strategies.
- Strong knowledge of various observability and performance analysis (APM) tools.
- Ability to connect business objectives with technical and operational capabilities.
- Advanced English and Spanish (minimum B2+/C1) for international engagement.
- Ability to structure initiatives by country/region, establish maturity models, and lead organizational adoption.

**LANGUAGES**:

- Spanish Native
- English C1

**What can we offer?**
- 23 days of Annual Leave plus the 24th and 31st of December as discretionary days
- Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurance).
- 'Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan )
- Free access to several training platforms
- Professional stability and career plans
- UST also, compensates referrals from which you could benefit when you refer professionals.
- The option to pick between 12 or 14 payments throughout the year.
- Real Work Life Balance measures (flexibility, WFH, or remote work policy)
- UST Club Platform discounts and gym Access discounts

**In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.**

**Skills**:
Dynatrace,Elastic,English

**About UST**:
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.