Chief Technology Officer

Position Title**: Chief Technology Officer**
Duty Station**: Valencia, Spain**

Classification**: Professional Staff, Grade P5**
Type of Appointment**: Fixed term, one year with possibility of extension**
Estimated Start Date**: As soon as possible**

Closing Date**: 24 October 2024**
- Established in 1951, IOM is a Related Organization of the United Nations, and as the leading_
- UN agency in the field of migration, works closely with governmental, intergovernmental and_
- non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the_
- benefit of all. It does so by providing services and advice to governments and migrants._

IOM is committed to a diverse and inclusive work environment. Read more about diversity and

Applications are welcome from first
- Antigua and Barbuda; Barbados; Comoros; Congo (the); Cook Islands;_
- Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People's Democratic_
- Republic (the); Madagascar; Marshall Islands; Micronesia (Federated_
- States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia;_
- Samoa; Sao Tome and Principe; Solomon Islands; Suriname; The Bahamas;_
- Tonga; Tuvalu; Vanuatu_

**_ Context:_**

Reporting directly to the Director of Information and Communication Technology/Chief
Information Officer (ICT/CIO), the Chief Technology Officer (CTO) is responsible for driving
technology-enabled innovation and delivering the digital technology backbone to enable IOM to
scale capabilities needed to achieve its mission of humane and orderly migration.

The Chief Technology Officer will lead, manage, and coach a global and diverse team of
cross-functional resources to define technology strategy, modernize technology infrastructure
and operations, and manage technology innovation across IOM while fostering a culture of
innovation, sustainability, and agility. They will collaborate with other members of the ICT
management and leadership teams to continually evolve the ICT department and maximize the
value of technology investments at IOM.

**_Core Functions / Responsibilities:_**

1. Build the CTO Team and establish relationships with key business partners and stakeholders.
Represent ICT in different institutional bodies and governing forums.

2. Work with the CIO and ICT Management team to create, execute, and update ICT's vision,
mission, and strategy, aligning with business partner strategies.

3. Oversee business-led technology solutions, ensuring they follow ICT governance practices,
policies, and standards.

4. Maintain a holistic understanding of IOM’s business and identify opportunities to introduce or
enhance technology solutions to accelerate delivery of business outcomes.

5. Be a trusted advisor for business partners and other stakeholders, driving strategic
discussions and influencing decisions on technology selection, design, and use.

6. Champion innovation and digital transformation by keeping up with business and technology
trends and identifying opportunities to deliver value.

7. Build and operate enterprise-wide technology components and services, including
infrastructure, networks, compute and storage, integration, and middleware services.

8. Define and manage technology standards and policies, and drive adoption of standard
development methods, approaches, and tools.

9. Govern and execute technology change across all environments ensuring mínimal disruption
to existing products, services, and solutions.

10. Design, execute, and operate service management capabilities and tools, service catalog,
and service performance management and reporting framework.

11. Monitor, measure, report, and review performance of infrastructure, network, and operations
services and take corrective action as needed.

12. Lead innovation and Research and Development efforts to explore new technologies and
evaluate their potential for IOM.

13. Continually assess and evaluate the impact of emerging technologies against strategic
business needs and interpret business value for leadership team.

14. Drive technology optimization by adopting standard ICT agile methods, rationalizing

15. Develop, manage, and report on investment plans and budgets, providing transparency into
costs and value for business stakeholders.

complexity, technical debt and recurring/fixed cost.

17. Serve as a point of escalation for issues and decisions for the Valencia-based entities of the
department.

18. Redesign processes to optimize flow, reduce waste, and improve effectiveness and
efficiency.

19. Manage and mitigate risks and ensure compliance with IOM and ICT policies, standards,
procedures, and security requirements.

20. Perform such other duties as may be assigned.

**_ Required Qualifications and Experience:_**

**Education**
- Master’s degree in Engineering, Computer Science, Software Engineering, Business

Management, or a related field from an accredited academic institution with ten years of relevant
professional experience; or,
- Univers