Product Manager

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 490,000 locations in 160+ countries around the world we believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

We are seeking a talented and innovative Product Manager to lead different product initiatives, aimed at delivering a seamless user experience of International Remittance and other financial services across both brick-and-mortar stores and digital online platforms. In this role, you will play a pivotal part in ensuring consistency and excellence in user experience across all touchpoints, driving customer satisfaction and business growth.
- Lead the development and execution of new product launches and omni-Channel development for Ria Money Transfer, aligning with company goals and customer needs.
- Collaborate closely with cross-functional teams including business, engineering, compliance, operations, and others to define requirements and prioritize features.
- Analyze market trends, customer feedback, and competitive landscape to identify opportunities and drive product enhancements.
- Create intuitive and user-friendly interfaces that enhance the overall customer journey by using Figma.
- Write Business Requirements Document to define the end-to-end solution including front end user experience, back-office operations, and vendor integrations.
- Collaborate with technology teams to ensure seamless integration and performance of Omni-Channel solutions.
- Conduct user testing, gather feedback, and iterate on product features to continuously improve the customer experience.
- Lead product launch, monitor key performance indicators (KPIs) and metrics to measure success, and drive data-driven decision-making.
- Bachelor’s degree in business administration, Computer Science, Engineering, or related field.
- Proven track record of 3+ years of product management experience, with a focus on financial services including but not limited to Money Transfer and payments.
- Strong understanding of user experience (UX) design principles and methodologies and proficiency in Figma.
- Experience working in an Agile/Scrum environment, with proficiency in project management tools such as Jira or Asana.
- Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders.
- Analytical mindset with the ability to interpret data and insights to drive product decisions.
- Creative thinker with a customer-centric approach, passionate about delivering exceptional user experiences.
- Strong leadership skills with the ability to influence and motivate team members towards common goals.
- Ability to thrive in a fast-paced and dynamic environment, with a high degree of adaptability and resilience.

**Preferred Qualifications**:

- M.Sc. or MBA degree preferred.
- Fluency in Spanish is a plus.

**Your Place at Ria
You’ll grow alongside a multicultural team where diversity is not just a fancy term we throw around. We started out as a small immigrant-made business with one simple mission: to help people like us stay connected to their loved ones around the world. Although we’re now a global fintech with offices all over the world, we’ve stayed true to our roots.

We are down-to-earth people who are from everywhere and comfortable just about anywhere. Together, we believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. This idea of helping to open ways for a better everyday life is what drives us to continue doing our best each day.

The Ria DNA is made up of four main pillars**:humility, openness, transparency, and drive **. This powerful combination allows us to do right by our customers and colleagues. We are people serving people and we never, ever forget that.