Ecommerce Sales Manager

Responsibilities
- Develop and implement Direct to Consumer sales strategy creating a business plan that covers sales, revenue,

and expense controls, in order to improve ecommerce performance.
- Setup and optimise sales systems and ensure the quality of the sales data included in it.
- Develop analytics and key business metrics on the ecommerce to provide a weekly, monthly, and yearly reports

and analyse conversion numbers.
- Communicate, and track sales targets with the team to be achieved weekly, monthly, and yearly and per

geography.
- Own the customer journey through our eccomerce and coordinate with the other sales channels managers for

a smooth omnichannel strategy.
- Monitor web analytics and internal data sources to facilitate the Data Analytics generating metrics and analysis

to make better business decisions
- Update and supervise proactively our digital presence to ensure brand consistency and increase sales.
- Build an open-communication environment with the whole team
- Coordinate with the Marketing team:

- All online activity in relation to traffic acquisition, sales, conversion, SEO, SEM, content marketing,

product management and Social Media, PR and other digital publicising channels, a/b testing, Lead

generation, improve quality and traffic acquisition.
- Product launches and promotions.
- Coordinate with Tech and Design team:

- Drive business requirements to improve website usability improvements in UX/ UI, from navigation to

checkout experience.
- Overseeing design and developments of the ecommerce to maintain and improve the website's

functionality and design - from UX to UI, to speed and any analytics score.
- Supervise and Coordinate Customer Care team
- Ensure good customer service by addressing and ensuring the timely resolution of customer issues or

comments
- Work with Customer Care team to resolve issues and keep customers satisfaction high.
- Use customer feedback to generate ideas about new features, products or identify any issue.
- Work closely with the Supply Chain team
- Forecasting in advance product demand to stock up on our products and avoid stock out situations.
- Ensure smooth order fulfillment process within expected timeframes and quality

Ecommerce Sales Manager|Start Up-Rest products

Requirements
- Demonstrated success leading multi-channel B2C sales functions at a brand on a similar services industry (3+

years of experience) in ecommerce.
- Experience at least 1+ years in Shopify.

online purchase journeys.
- Able to get into the detail to maximise sales output from the footprint
- Analytically minded, troubleshooting and problem-solving skills, comfortable working with data to build sales

plans and executing.
- Confidence in traffic analysis, reporting tools and optimisation with knowledge of Google Analytics and/ or

other digital marketing analytics tools.
- Creative and strategic thinker with a strong customer orientation.
- Flexibility to adapt to changing business needs. Comfortable working in a start-up environment that moves

quickly and must juggle multiple priorities. Resourcefulness and motivation are key.
- Able to think strategically and see the big picture while knowing how to execute it tactically.
- Excellent time-management and organizational skills, with willingness to work under tight deadlines
- Demonstrates excellent leadership abilities, along with solid time management and problem solving skills.
- Knowledge and interest on the latest technology developments and happenings
- Receptive to feedback
- Fluent English and Spanish, written and spoken
- Based in Madrid

Star Up-Rest products

Ecommerce Sales Manager

Ecommerce Sales Manager

Ecommerce Sales Manager-Start Up Rest products