Guest Services Trainee

hace 2 días

Barcelona, España Grand Hyatt Barcelona A tiempo completo

Summary

**Kickstart Your Career with a Full-Time Internship at Grand Hyatt Barcelona**

Are you a hospitality student eager to launch your career in a dynamic and supportive environment? Look no further Join us at Grand Hyatt Barcelona for an exciting full-time internship opportunity in the **Reservations Department**.

**Your adventure in hospitality starts here**

**What You’ll Be Doing**:
As a **Guest Services Trainee**, you will gain hands-on experience in hotel **guest services**while developing essential skills in customer service, management, and operations. Your responsibilities will include:
- Handle internal and external phone calls, providing high-quality service aligned with brand standards and addressing requested information efficiently.
- Foster respectful and cooperative relationships with the hotel’s external providers, always prioritizing guest satisfaction as the primary objective.
- Stay up to date with the hotel’s products, services, and scheduled events, ensuring all relevant information is refreshed daily.

**Qualifications**:
**What We’re Looking For**:

- **Full-Time Commitment**: This is a paid internship, Monday to Friday. Please note that housing is not included.
- **Our internship programs require 6-month availability.**:

- **Educational Collaboration**: You must be able to sign a collaboration agreement with your school or study center.
- **Work Authorization**: You need to have legal authorization to work in Spain or your University must be approved for Internships in the EU.
- **Relevant Career Path**: Your studies should be related to the internship.
- **Language Skills**: Advanced English and Advanced Spanish is a must.
- **Passion for Learning**: We seek individuals with a strong desire to learn and grow.

**What You’ll Love About Us**:

- **Career Development**: This is an excellent starting point for your professional journey.
- **Vibrant Work Environment**: Our team is young, dynamic, and supportive. We help each other, share laughter, and are passionate about our industry.
- **Employee Perks**: Enjoy complimentary meals in our Employee Cafeteria.
- **Engaging Activities**: Participate in our festive, recreational, and training activities.
- **Mentorship**: Benefit from guidance and support to help you thrive.
- **Our Values**: We uphold respect, integrity, empathy, experimentation, inclusion, and wellbeing.
- **12 complementary nights at Hyatt Hotels after 90 days of service**

**_At Hyatt, we care for people so they can be their best_

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