Guest Services Officer
hace 2 semanas
The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities.QUALIFICATIONS Minimum hiring, language and physical requirements to perform the job. Hiring Requirements: Minimum one-year experience in a customer contact position within the hotel field or related industry. Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required. Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively. Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions. Ability to operate basic office equipment, including telephones, computers and copy machines. Completion of high school or basic education equivalency preferred. Must be willing to work onboard for 5-6 months.Language Requirements: Required to speak English clearly and distinctly. Aptitude to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Ability to speak additional languages such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish is essential.
-
Guest Services Officer
hace 2 semanas
barcelona, España Royal Caribbean Group A tiempo completoThe Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...
-
Guest Services Officer
hace 1 semana
Barcelona, España Grand Hyatt Barcelona A tiempo completoSummary As a Guest Services Officer - Groups, you will be the key figure in ensuring a smooth, personalized, and memorable experience for all group stays at the hotel. Acting as the main point of contact from arrival to departure, you will coordinate every detail of the group’s accommodation with precision, empathy, and professionalism. Your role is...
-
Guest Services Manager
hace 2 semanas
Barcelona, España Marriott International, Inc A tiempo completo**Additional Information** **Job Number**25106462 **Job Category**Rooms & Guest Services Operations **Location**Hotel Arts Barcelona, Marina 19-21, Barcelona, Spain, Spain, 8005 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations, ensuring that...
-
Guest Services Manager
hace 2 semanas
barcelona, España Royal Caribbean Group A tiempo completoBeing a key member of the shipboard management team, the Guest Services Manager possesses a dynamic outgoing demeanor with a passion for delivering an industry leading guest vacation experience while personifying The ROYAL WAY (Friendly, Passionate, and Committed). The Guest Services Manager continually strives to exceed hospitality industry standards, while...
-
Guest Services Officer- Recepción
hace 2 semanas
Barcelona, España Grand Hyatt A tiempo completoOrganization- Grand Hyatt BarcelonaResumenComoGuest Services Officer, desempeñarás un papel clave en garantizar una experiencia fluida, personalizada y memorable para todos los huéspedes durante su estancia. Actuarás como uno de los principales puntos de contacto desde la llegada hasta la salida, coordinando cada detalle del recorrido del huésped con...
-
Guest Services Trainee
hace 2 días
Barcelona, España Grand Hyatt Barcelona A tiempo completoSummary **Kickstart Your Career with a Full-Time Internship at Grand Hyatt Barcelona!** Are you a hospitality student eager to launch your career in a dynamic and supportive environment? Look no further! Join us at Grand Hyatt Barcelona for an exciting full-time internship opportunity in the **Reservations Department**. **Your adventure in hospitality...
-
Mgr-guest Services
hace 1 semana
Barcelona, España Marriott International, Inc A tiempo completo**Número de Empleo** 22133687 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece igualdad de...
-
Guest Services Agent-night
hace 1 semana
Barcelona, España Marriott International, Inc A tiempo completo**Additional Information** **Job Number**25062364 **Job Category**Rooms & Guest Services Operations **Location**Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain, 8005 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late check-out...
-
Guest Services Agent- Night
hace 4 días
Barcelona, España Hotel Arts Barcelona A tiempo completoProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in...
-
Plaça de Grant Officer
hace 7 días
Barcelona, España Centre Internacional de Mètodes Numèrics a l'Enginyeria (CIMNE) A tiempo completoCentre Internacional de Mètodes Numèrics a l'Enginyeria (CIMNE). 1 plaça de Grant officer - Project Management Services. Concurs o valoració de mèrits. Laboral temporal. 2025-01-02. Termini obert. A2 - Grau universitari (correspondència amb diplomatures). Diplomatura o Grau en Gestió i Administració Pública o equivalent. Castellà, català i anglès...
