Sales Associate

_**Granado, the iconic Brazilian brand is looking for a SALES ASSOCIATE for its pop-up store in Pozuelo, Madrid**_

**About Granado**:
Founded in 1870 by the Portuguese José Coxito Granado, the Granado story began by selling natural remedies created from plants, herbs and flowers native to his home, in Rio de Janeiro’s mountainous region. The brand’s first store was established in the heart of downtown Rio de Janeiro, where the historic shop still stands today.

The quality and effectiveness of the products soon made Granado one of the official Pharmaceutical suppliers to the Royal Court. For that reason, the brand was given the title of ‘Official Pharmacy of the Imperial Family of Brazil’ by the Emperor D. Pedro II, in 1880.

Emblematic in its country of origin, Granado has been passed down through the generations and is part of the Brazilian heritage.

In 2013 the brand started its global expansion by opening its first concept store outside of Brazil, at prestigious department store Le Bon Marché in Paris. Thereafter, Granado has opened stores throughout many European countries including France, Spain, Portugal, Italy, England, Greece, and Austria.

With more than 100 stores globally, the brand distributes over 15 million products per month due to its increasing and strong presence at the best pharmacies, perfumeries, and department stores throughout Brazil and Europe.

**About the Position**:
The Retail Sales Associate will be dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store while contributing to the growth of Granado’s brand awareness and customer loyalty.

This position maintains a high degree of client engagement in accordance with brand standards while providing an elevated and inspirational customer experience.

Our Sales Associate is an ambassador of the brand’s essence, able to clearly articulate the brand’s history and product features to our customers while contributing to reaching sales goals.

**What will you do**:

- Deliver exceptional in-store shopping experience and customer service.
- Well versed on the brand’s history and capable to clearly and enthusiastically articulate product’s features and specifications to consumers
- Build a highly satisfied and loyal customer base through engagement, uncovering needs, making product recommendations, and gathering customer information to support continued engagement.
- Reinforce customer buying decisions at checkout.
- Execute product exchanges, window changes, visual presentation and marketing placement as needed.
- Maintaining the sales floor by restocking shelves, checking in vendors, and completing inventory management tasks.
- Achieve store daily, monthly, and yearly goals.

**What will you bring**:

- 2-3 years of retail experience preferably in Beauty/Perfumery
- Passionate about selling and customer service
- Commitment to drive sales growth.
- Customer relationship and sales loyalty.
- Fluent in Spanish and English. Portuguese or other language would be a plus.
- Ability to work a flexible schedule as per business needs.
- Must be able to provide eligibility to live and work in Spain.

**What you’ll get**:

- Flexible Time Off Policy;
- Employee discount;
- Competitive Base Salary

**Diversity, Inclusion & Belonging**:
Granado is an Equal Opportunity Employer and does not discriminate based on race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information, or any other classification protected by Federal, State or Local law.

**Want to joint us?**

Expected hours: 30 per week

**Experience**:

- Retail sales: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person