Senior Production Owner

Senior Production Owner-230003W5

**Applicants are required to read, write, and speak the following languages***: English

**Preferred Qualifications**

**Description**

An Oracle career can span industries, roles, Countries, and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health Applications & Infrastructure (OHAI). This team will focus on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence.

As a Senior Production Owner, you will be responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements.

**Responsibilities**

Identifies solutions in Technical Infrastructure support and server administration in a mid-sized environment;
And administering and troubleshooting issues with messaging middleware and message brokers.

Knowledge of enterprise platforms.

Desire to keep up with modern technology and make recommendations. Knowledge of network architecture and protocols.

Experience with enterprise administrative scripting using a major scripting language and experience with software deployment.

Keep CernerWorks client systems running at peak performance with the primary objectives of client satisfaction, incident free and system uptime.

Maintain, monitor, and manage client systems, and serve as key technical contact for the client

Analyze, troubleshoot and improve system performance

Analyze technical issues related to implementation of new technologies or customization of existing technologies

Consult on technical environment and hardware configuration decisions

Facilitate client incident response

Lead weekly meetings with clients

Support environment and domain planning and management

Develop and manage overall client technical project roadmap and domain strategy

Plan, manage and execute client tech currency upgrades, patching and maintenance activities

Support problem management activities and provide on-call incident management support for clients

Facilitate and drive client issues and risks, engaging with internal teams to drive and resolve incidents

Participate and facilitate cross-functional collaboration with internal and external stakeholders to execute client and solution vision, objectives, and strategy

Mentor junior members of the team

**Basic Qualifications**

BS degree in Computer Science, Information Systems, or equivalent work experience.

Must have 5+ years or more working with Cerner Millenium Solutions including Infrastructure support and server administration; supporting and troubleshooting distributed systems

Must be Fluent in English as clients supported by this role are based in the UK.

Managed services/Hosting services

Proficient with task management utilities, Agile operations, JIRA

Preferred Qualifications
- At least 1+ years of experience and a solid understanding of database technologies
- At least 5+ years system administration, system engineering work experience

**Expectations**

Travel may be required in accordance with business needs.

Willing to travel up to 20% as needed

Willing to work on call shifts as needed

Willing to work additional or irregular hours as needed and allowed by local regulations

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