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Community and Communications Coordinator
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**Who are we?**
EIT Urban Mobility is an initiative of the European Institute of Innovation and Technology (EIT), a body of the European Union and Europe’s largest network for transport innovation in cities.
Our mission is to accelerate change towards a sustainable model of urban mobility and liveable urban spaces. We connect public and private actors and provide them with access to markets, talent, finance, and knowledge in four ways:
Using cities as living labs, our industry, research and university partners will demonstrate how new technologies can work to solve real problems in real cities by transporting people, goods and waste in smarter ways.
Join our team and be part of the change
**About the position**
The **Community and Communications Coordinator** is part of the central Communications & EU Affairs team and will report to the Corporate Communications Manager. The key accountability of the jobholder is to manage the information flows across the organisation, building strong relationships with the Comms single people of contact (SPOCs) to ensure timely collection and dissemination of key information. Comms SPOCs are specific persons of contact working on communication, events and marketing in different departments and offices across the organisation.
This position requires coordination across the organisation and consists of partner communication, managing the information flow of the communication ecosystem within EIT Urban Mobility and collection of information for dissemination purposes.
**Be part of a team where you will**:
Coordination of communication ecosystem within EIT Urban Mobility:
- Collect inputs for annual / quarterly planning of communication activities.
- Support with the management of the annual / quarterly plan updates, by consulting with the Comms SPOCs. This will be done in close cooperation of the Director of Communications and EU Affairs and the Corporate Communications Manager.
- Coordinate and promote the creation of core communication materials with the support of the SPOCs.
- Manage the central repository of core communication materials („Communications Library” - built with SharePoint CMS).
- Coordinate and liaise with the communication officers across the organisation. This includes:
- Ensuring the entire communication ecosystem of our organisation is updated on the planning, needs for input to be provided, and collecting all inputs coming from across the organisation through the communication officers.
- Identifying and sharing good practices on the coordination of our internal communication ecosystem. Providing suggestions for improvements.
- Producing monthly status reports to measure performance in timely/ accurate/ complete information provision.
Partner communication:
- Manage our partner community platform („Partners’ site” - built with SharePoint CMS), which is used to streamline our communication with our partners.
- Curate, coordinate and produce the content of the Partners’ site, under the supervision and in alignment with the Corporate Communication Manager. Identify improvement areas.
- Provide training to colleagues and other stakeholders on how to use the Partners’ site.
- Monitor the performance of the Partners’ site.
- Further develop and deliver on the vision and strategy of the partner community platform
- Coordinate and build the monthly partner’s newsletter based on content from the Partners’ site.
- Organise the monthly partner communications meeting with the communications officers of the different Innovation Hubs and the Corporate Communications Manager.
- Coordinate and lead the monthly partner engagement call content (core content all Innovation Hubs will use to share e.g. success stories, additions to the partner network, upcoming events)
- Liaise with and provide guidance to a team of Innovation Hub communication and events officers, who engage with our partners at local level. Ensure partner engagement by standardising communications and messaging.
- Identify good practices to optimise the experience of our partners and the community.
Collection of information and supporting dissemination:
- Follow up on the deliverables on dissemination of the activities/projects liaising with the relevant departments and evaluating the appropriate channels.
- Identify good practices and stories with impact that result from our activities and that of our partners, and help curate this information into compelling stories for dissemination.
- Follow up on key dissemination events and outputs of projects and help identify opportunities and best formats for wider dissemination within the EIT Urban Mobility channels (events, conferences, website, etc).
**What you will bring along the way**:
**Must-Haves**:
- 3 years of related professional experience;
- High-quality communication and writing skills with strong command of the written English language and ability to adjust tone of voice to brand guidelines;
- Experience in mana
