Lead Business Analyst Ii

1 Opening- Madrid**Role description**:
**We are still looking for the very Top Talent and we would be delighted if you were to join our team**

More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

**What we look for?**

We are looking for a Lead Business Analyst with at least 2 years of experience defining plans and coordinating teams. Our customer is an international company.

**100% remote position for people located in Spain.**

**Key Responsibilities**:

- Evaluate the scope of the analysis, understanding risks, complexity, deadlines and dependencies, to define a strategy.
- Plan the analysis project according to the strategy, defining timelines, team and execution approach.
- Coordinate the team, ensure progress according to timelines, escalate issues or blockers and report in governance sessions.
- Collaborate with various stakeholders to gather requirements and ensure complete understanding of business needs and expectations, playing back the process before and after any changes or optimizations to obtain due validation.
- Conduct process mapping to identify, document, and analyse business processes, including process steps, dependencies and timelines, as well as documentation and systems involved to produce deliverables.
- Develop detailed process documentation, including process flows, narratives, and supporting documentation.
- Identify process improvement opportunities and provide recommendations to enhance operational efficiency.
- Analyze the processes portfolio looking for synergies, redundancies and repetitive processes to optimize the portfolio and arrive at a target state.
- Support the Technology Team to explore technical solutions that minimize manual work and automate tasks.
- Ensure compliance with internal and regulatory policies and standards as applicable.
- Provide training and support on process documentation and mapping tools to Operations team, for them to take over the process execution.

**Mandatory requirements**:

- Bachelor's degree in Business Administration, Finance, Information Technology, or a related field.
- 2+ years of experience as Lead Business Analyst, defining plans and coordinating teams.
- 6+ years of experience in business analysis, process mapping, and documentation.
- Strong analytical skills with the ability to understand and document complex business processes.
- Experience using BPM and process mapping tools (e.g., Visio, Lucidchart).
- Excellent stakeholder management and communication skills, both written and verbal.
- Detail-oriented with strong organisational skills.
- Proficient in English (C1 minimum, C2 preferred)

**Preferred Skills**:

- Knowledge of finance and asset management industry.
- Experience with project/service management methodologies (PMI, ITIL, etc.)
- Experience in report generation and data analysis.
- Experience with Data bases (SQL or similar) and BI tools (PowerBI, Tableau, etc.).

**¿What can we offer?**
- 23 days of Annual Leave plus the 24th and 31st of December as discretionary days
- Numerous benefits (Heath Care Plan, Internet Connectivity, Life and Accident Insurances).
- 'Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan )
- Free access to several training platforms
- Professional stability and career plans
- UST also, compensates referrals from which you could benefit when you refer professionals.
- The option to pick between 12 or 14 payments along the year.
- Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime )
- UST Club Platform discounts and gym Access discounts

**In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.**

**#UST**

**Skills**:
Business Analysis,Business Process Mapping,Strategy Planning

**About UST**:
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.