Senior Business Analyst

Job Description Senior Business Analyst Madrid Permanent €50,000 - €60,000 The Background We are partnered with a world class IT services provider based in Spain but with a global presence. They are looking for an experienced Senior Business Analyst to join their team in providing strategic business analysis services to clients. The Senior Business Analyst will be responsible for leading business analysis activities for their assigned business initiatives and projects from end-to-end, addressing operational, financial, and technological problems, providing analysis, recommendations, and project implementation based on the opportunities identified. The Senior Business Analyst will use the team's core values to ensure that their assigned initiatives focus on outcomes, value, end user experience, and informed decision making to achieve the best results for the clients, subject matter experts, and project team. Th Post holder will have excellent communication, interpersonal, and stakeholder management skills; leading communications, liaising between participating departments and stakeholders at all levels. Responsibilities & Requirements Expertise: Provide best practise enterprise business analysis services to both internal teams and clients, in subject areas which the analyst may not be familiar with, confidently partnering with subject matter experts to lead business analysis activities in the project from initiation to completion. Lead best practice analysis, design, documentation, and initiation of business as usual and project processes and workflows. Including but not limited to workshopping, creating and updating analysis documentation such as problem statements, functional and non-functional requirements, and business cases, facilitating discussions, prioritising tasks ensuring efficient and on-time delivery of project tasks and milestones, providing test cases and facilitation, training, and managing customer and other stakeholder relationships. Implementation & Documentation Elicit and produce required project analysis documentation as outlined in the framework. Creating and maintain documentation including but not limited to business cases, value/cost benefits, SWOT analysis, GAP analysis, problem statements, training materials, workflow diagrams, business requirements, user stories, workflow diagrams, future state proposals, vendor evaluations, options analysis, UAT plans, test plans, decks for decision making and facilitation purposes, impact and benefits realisation analysis, and other documentation as required. Lead analysis efforts from initiation through to implementation, closure and benefit realisation, including supporting tool evaluations, purchasing and integrating new applications with existing Reporting & Communications Maintaining current knowledge of customer needs and strategies, utilizing formal and informal written communication methods to communicate updates and findings. Understanding and negotiating needs and expectations of multiple stakeholders. Serving as a liaison between Operations and IT, or other expert teams to facilitate discussion and improve understanding and outcomes. Ensuring initiative and departmental reporting is accurate and reflects the work being undertaken by the analyst and is provided to the relevant stakeholders, clients, and PMO. Requirements The Senior Business Analyst should have: Significant experience in Business analysis ideally having supported a variety of technology and business projects across different business functions. Full confidence in using Business Analysis frameworks and applying them in subject areas they have little or no experience with. Good working knowledge of best practice business analysis techniques and project management processes across Waterfall, Agile, and Iterative deliveries. Lead and worked on large and complex projects, spanning multiple stakeholder groups and disciplines. This is an exciting time to join our client. If you would like to learn more about the role please don't hesitate in applying.