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Gezien het internationale karakter van deze functie wordt onderstaande vacature in het Engels omschreven._
**Join us in providing a great first living experience to over 18,000 students**
Xior is the largest owner & operator of student accommodation in continental Europe. Our mission is to deliver a great first living experience to as many students as possible. We offer a second home to more than 18,000 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, connect, study and relax.
We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. The right people are essential in this.
**Would you like to contribute to this as Operations Assistant in Barcelona?**
We are looking for a dynamic, versatile Operations Assistant, who is eager to join a student residence with 140 rooms in Barcelona. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location.
**Job description**:
- You take care of the customer service; you help students at the counter, by mail, and over the phone
- You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys, cards and information
- You accompany visitors and future clients during open days, a tour of the facilities, etc.
- You support the administration office
- You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening)
- This role requires you to work in shifts, with a rotating schedule of 40-hours a week, planned within Monday to Sunday from 7am to 11pm with corresponding weekly breaks and holidays.
**Your profile**:
- Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas) will be positively valued
- You speak Spanish, as well as English
- You know how to work with MS Office
- You have some interest and knowledge of costumer service, social networks and new technologies
**What we offer**:
- The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe
- You will help build the future by working with and for the student generation
- Opportunities for further development and (international) growth
- A pleasant workplace in Barcelona with a fun, dynamic team
- An attractive, competitive salary complemented by numerous additional benefits
