Operations Assistant Collblanc

hace 1 semana

Barcelona, España Xior Student Housing A tiempo completo

Gezien het internationale karakter van deze functie wordt onderstaande vacature in het Engels omschreven._

**Join us in delivering a great first living experience to more than 19,500 students**

Xior is the largest owner & operator of student accommodation in continental Europe. Our mission is to give as many students as possible a great first living experience. We offer a second home to more than 19,500 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, study, connect and relax.

We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. The right people are essential in this.

**Would you like to contribute to this as Operations Assistant in our Collblanc residence in Barcelona?**

We are looking for a dynamic, versatile operations assistant, who is eager to join a student residence with 128 rooms (223 beds) in Barcelona. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location.

**Your responsibilities**:

- You are the (first) face of our reception at the student residence
- You take care of our customer service; you help students at the counter, by mail, and over the phone
- You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards
- You accompany visitors and future clients during open days, a tour of the facilities, etc.
- You support the administration office
- You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening)
- This role requires you to work in shifts, with a rotating schedule of 40-hours a week, planned within Monday to Sunday from 7am to 11pm with corresponding weekly breaks and holidays.

**Your skills**:

- Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas) will be positively valued
- You speak Spanish, as well as English
- You know how to work with MS Office
- You have some interest and knowledge of costumer service, social networks and new technologies

**What we offer**:

- The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe
- You will help build the future by working with and for the student generation
- Opportunities for further development and (international) growth
- A pleasant workplace in Barclona with a fun, dynamic team
- An attractive, competitive salary complemented by numerous additional benefits

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