Vendor Relations Manager

About RWS:
RWS Holdings plc is a unique world-leading provider of technology-enabled language, content and intellectual property services. Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language. Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance and gain actionable insights into their data and content. Our clients include 90 of the globe’s top 100 brands, the top 20 pharmaceutical companies and 19 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific and North and South America. We work in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors, which we serve from 80+offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

SUMMARY

As a Vendor Relations Manager, you will act an independent business partner towards our production teams helping them to meet their needs by identifying and sourcing suitable language vendors and / or individual translators using both our internal database and external sources. Further, you will keep contact with our translators and agencies, negotiate rates and volumes of work while working with our internal database to make sure that our production teams have the right vendors to process all their translation work.
You will also get involved in setting of our overall sourcing strategies and related improvement initiatives and we will give you a chance to work closely with our language quality assurance and other colleagues from the production teams.

WHAT YOU WOULD DO:

- Act as an experienced business partner providing vendor solutions to our internal teams which are responsible for delivery of translations to our clients.
- Provide proactive partnering to our teams by analyzing their current and future needs, designing solutions to secure the needed vendors and languages.
- Your primary task will be to identify such vendors using our already existing database and negotiate cooperation between them and our production teams.
- You will be responsible for keeping good relationships with your vendors but also for negotiations related to the volumes of work and related margins.
- We will welcome you to analyze our existing workflows and to propose improvements to the way we work
- Occasionally, you will be helping our vendors to onboard into our systems and processes and keep contact with them
- We will need you to keep all information on your vendors in up-to-date in our systems for the other members of the vendor management team.
- Occasionally participate in localization events

WHAT YOU SHOULD HAVE:

- Strong experience from a role related to vendor management / recruitment / sourcing or similar combined with experience from the localization industry
- Great communication skills, both spoken and written
- Ability to establish and to keep long-lasting relationships with business partners, both internal and external
- Process-oriented and improvement-focused mindset
- Fluency in English, both spoken and written
- Advanced skills in MS Office (Excel, Word, Outlook, PowerPoint)
- Ability to multitask and meet deadlines while working under pressure
- Positive personality

WHAT WE HAVE FOR YOU:

- Great set-up of our Supply Chain bringing vendor management and language QA closely together
- Opportunity to work with leading localization company and surround yourself with senior colleague with vast localization experience
- An exciting company—we work with some of the most innovative brands in the world, and our employees are true professionals with unique skills
- A great team of people who are fair, open-minded, and friendly—and always ready to support you as much as possible
- International, English-speaking environment and pleasant, brand-new modern offices in the center of Brno or remote cooperation
- Chance to put your ideas into practice and engage with hundreds of employees globally
- Interesting challenges, trainings, and other internal opportunities to support your growth
- Fair compensation, bonuses, and a comprehensive benefits package

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch.

RWS embraces diversity and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and