Inside Sales Representative

hace 3 días

Barcelona, España Lyreco Espana SA A tiempo completo

At Lyreco we all share a common goal to strive for **passion, excellence, respect and agility **. We are proud to be the European leader and the third largest distributor of workplace products and services in the world
We are committed to the development of our employees and we aim to achieve that by creating a culture that inspires and empowers.

Are you seeking a new challenge? This offer might be for you

Para nuestro departamento de Inside Sales buscamos a un/a Inside Sales Representative (Comercial Telefónico). La misión del puesto será fidelizar, potenciar y ampliar la cartera de clientes asignada a través de la venta telefónica, para conseguir los objetivos comerciales establecidos.

Entre las funciones principales del puesto:

- Programar y realizar llamadas telefónicas a clientes activos con compra, en base a la política comercial de la compañía, para cumplir los objetivos de ventas.
- Realizar un seguimiento continuado del consumo actual y potencial de los clientes, detectando posibles desviaciones, nuevas necesidades, renegociando las condiciones de compra cuando resulte necesario y potenciando el incremento de líneas.
- Hacer seguimiento telefónico de los nuevos contactos a fin de aumentar la cuota de mercado y crear nuevos registros
- Analizar la situación del mercado y de la cartera de clientes asignada, para detectar oportunidades de negocio y optimizar la gestión de la misma. Impulsar la venta de nuevas familias, productos y servicios.
- Asesorar e informar de nuestros productos a los clientes a través de campañas telefónicas y promociones de ventas para incrementar el volumen de negocio.
- Mantener comunicación continuada con el departamento de Customer Service, para coordinar gestiones especiales, ofertas, consultas sobre devoluciones
- Preparar la documentación necesaria para las reuniones mensuales con su manager y realizar todas las tareas administrativas asociadas a la gestion de la cartera asignada.

**Requisitos**:

- FP II/CFGS Administración.
- Formación específica en venta telefónica, negociación y en atención telefónica al cliente, negociación o similar.
- Idiomas: Castellano avanzado y valorable catalán y/o euskera.
- Conocimientos Imprescindible Office a nível de usuario.
- Valorable conocimiento de SAP.
- Experiência 3 años de experiência en un puesto de venta telefónica, gestionando carteras de clientes. Valorable aportar experiência adicional como comercial externo.

Ofrecemos:

- Proyecto estable
- Jornada Completa
- Horario: de Lunes a Jueves de 8:30h a 14:00h y de 14:30h a 17:30h y viernes de 8:30h a 14:30h
- Ubicación puesto de trabajo en: Cornellá de Llobregat, Barcelona, España.
- Nível valoración puesto Hay: 9
- Beneficios sociales exclusivos Lyreco:

- Conciliación (Posibilidad de trabajar en remoto)
- Salud y bienestar (seguros, wellness y fruta fresca cada mes)
- Descuentos para empleados
- Desarrollo profesional
- Programas de reconocimiento interno
- Dia libre el día de tu cumpleaños

LI-MN1

LI-Hybrid

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