E-business Administrator

**ASSA ABLOY Global Solutions** is part of the ASSA ABLOY Group, who are the **global leader in access solutions**. Every day, we reimagine how people move through a **safer, more open world with ease**. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in **over 70 countries**, with over **52,000 colleagues** around the world.

Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available in our **Hospitality Division**for an** E-Business Administrator.**

Part of Global Solutions,**the **E-Business Administrator**, will contribute to strengthen our **After Market Sales (AMS**) operations** in Hospitality.**

**Your Role in Keeping the Future in Safe Hands**

As the **E-Business Administrator** for the Global solutions division of **Hospitality VingCard in ASSA ABLOY Global Solutions Iberica**, **you will play a key role in delivering exceptional customer experience while supporting the digital transformation of our After Market Sales (AMS) operations.**

Reporting to the **Internal Sales**and** Marketing Manager**, you will join a dynamic team within the AMS department, supporting e-commerce initiatives, daily operations (such as order processing and switchboard tasks), and digital growth strategies.

**What you will do**

You will be responsible for:

- Oversee day-to-day operations of the eStore, ensuring smooth order processing and a high-quality customer experience
- Focus on eStore adoption by converting offline customers to online ordering
- Support offline and digital marketing campaigns aligned with the Business Plan
- Maintain and update the online product catalogues including setup of new products and visuals
- Manage workflow and set priorities for the eStore
- Co-ordinate customer, product & price data in the ERP according to the eStore guidelines
- Collaborate with Management and IT teams to identify and implement eStore improvements
- Perform functionality testing of the new eStore features before they go live
- Track and report monthly performance metrics and KPIs for the eStore
- Create corporate presentations and brochures for internal and external use, including support for newly acquired companies
- Support cross-functional teams during holidays and peak periods

**What we expect of you**
- Have a team working mindset.
- Proficienct in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Previous experience in sales support or administrative roles; experience in eCommerce is a strong advantage
- Fluent in English, both written and spoken, with the ability to create reports and participate in meetings confidently
- Attention to detail with the ability to follow through on tasks and manage multiple priorities
- Ability to communicate at all levels
- Confidence and polite telephone manner
- Systematic approach to working
- Experience with design tools (e.g., Canva, Adobe) is a plus, but not required

Additionally, it would be beneficial if you have previous experience working in AX dynamics or SAP in processing orders, as well as knowledge working with Microsoft CRM 365.

**What you can expect from us**

We are passionate about providing amazing opportunities and benefits, so you can continue and progress towards a lifelong career with us - here is what we have to offer:

- Generous and competitive total rewards package.
- Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills
- Supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate

**Application**

**About Us**

Featuring four times in Forbes’ most innovative companies worldwide, we deliver innovative, safe, and convenient security solutions that provide real added value to our customers. As a group, our goal is to everyday help billions of people experience a more open world. We’re proud to boast leading positions across the majority of Europe, North and South America, Asia, and Oceania, offering products and services to our customers seeking solutions to their entrance and opening requirements, such as locks, doors and entrance automation.

**We are the ASSA ABLOY Group**
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.

As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, trainin