Junior Civil Engineer

Nemi is growing Join a fast-moving and exciting mobility tech company and take your career to the next level We are looking for a Junior Civil Engineer to help push our big social and tech vision into practical reality. You’ll combine customer and tech understanding, business and social impact, to realize our vision of making transportation more efficient, sustainable and inclusive.

**About Nemi**:
Nemi platform is a stand alone software tool that empowers bus operators to digitalise and enhance the efficiency of services with the end goal of improving the overall user experience whilst at the same time generating a depth of data developing consumer insights to continue optimizing and enhancing operations. Our mission is to offer a superior quality of service adapted to individual needs resulting in cost efficient, reliable, sustainable and inclusive services both for the user and the operator,municipality and transport authority.

**Job description**:
As Junior Civil Engineer you will be an integral part of the cross over between the technical and the sales team, to help identify transport challenges in the customers' line of business and to help drive solutions with nemi’s software and services. The position will be client facing and will work alongside both the sales team and the technical software development team to share customer pain points, discuss solutions to address their needs, and to steer our development efforts to align with our company vision and market demand. On a day-to-day level you will be in charge of the whole customer journey from pre-sale discussions, service set-up and follow-up once the service is up and running.

**In this role, you will**:

- Work closely with the sales team to lead technical sales presentations and demos building meaningful and durable revenue-generating relationships with transit planning agencies and bus operators
- Work closely with the technical team to discuss customer feedback and improvements, anticipate customer needs and define new features and improvements.
- Be responsible for the launch and implementation of new services as your primary function; including the service design, user communication channel support, client training through to successful launch.
- Educate customers on Nemi´s tool for managing flexible public transport services.
- Understand and effectively differentiate from competitive technologies and solutions.
- Develop, track, own and improve your service and customer journey KPIs.
- Contribute to analyzing our industry to understand relevant market, product, and pricing trends.
- Representing NEMI at international fairs, congresses, forums, training courses and other dissemination events, contributing to strengthening the company reputation and influence in the mobility arena.

**The successful applicant**:

- Between 1-2 years of experience in a client-facing role, preferably in a startup or consulting environment.
- Between 1-2 years of experience in the transportation and mobility sector, preferably with an established network of contacts at transit planning agencies and bus operators.
- Ideally have practical experience working in an agile software technology company.
- Develop customer relationships and engage effectively.
- A completer-finisher who derives satisfaction from a job well done with attention to detail and deadlines.
- Comfort with ambiguity; the ability to work independently and solve problems without well-defined direction. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility.
- An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as team efforts, and enjoy working with others.
- Excellent written and oral communication skills in Spanish

What we offer:
Work in a friendly, dynamic and passionate environment. The opportunity of building an innovative product with cutting edge technologies and huge impact in society. You will be accumulating responsibilities quickly, fast scaling with the company. We are a small, 10+ person company which means you’ll have a lot of responsibility from day 1. Your voice will be heard and matter

Full-time position based in Sant Cugat del Vallès (Barcelona) with a hybrid office/home work model (2 days in the office, 3 days home based).

Nemi is committed to equal employment opportunity without regard for race, colour, ethnicity, gender, disability, sexual orientation, gender identity, or religion.