Seller Onboarding Assoc-arabic

hace 1 día

Barcelona, España Amazon Spain Services, S.L. A tiempo completo

Fluent Arabic & English
- Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Google Chrome.
- Ability to follow workflows and policies
- Strong prioritization and time management skills with a high degree of flexibility.
- Comfortable dealing with ambiguous situations and solving problems on camera with effective communication, composure, and professional attitude.
- Demonstrates appropriate sense of urgency and adaptability in response to changing business needs.

Job summary

The Registration and Compliance Operations is currently hiring Seller Onboarding Associates. The primary responsibility of the Associate is to provide direct support to Amazon Sellers, as part of their registration and onboarding process onto the online store.

The Seller Onboarding Associate acts as the primary interface, collecting the required information and documentation by conducting the relevant verification checks to ensure the Seller's registration can be processed in a timely manner.

This role plays a critical part in making Amazon the safest and most trusted place on Earth by giving honest entrepreneurs a safe, convenient on-boarding experience, while deterring the ill-intentioned.

As part of this team, you will be required to interact directly with Amazon Sellers during the onboarding process by hosting video sessions in Arabic & English.

To be successful in this role you should possess the following skills and competencies
- Demonstrated passion for delivering world class customer service; maintaining a positive, supportive and professional manner. Being comfortable and confident facilitating video calls.
- Clear and effective oral and written communication.
- An ability and willingness to effectively deal with real time challenging situations - ability to “think on your feet”.
- Established time-management and prioritization skills, with mínimal supervision.
- Proven experience in adhering to policies, processes and procedures and proactively flagging any impediments to you providing effective and timely support to our customers.
- Desire to build strong working relationships, as this role will require you to liaise with Compliance Operations and / or Seller Support teams to effectively and efficiently resolve Seller queries. Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues where required.
- Data driven and capable of making high-judgement decisions for our business and our customers.
- Ensures compliance with process and procedures whilst achieving weekly productivity and quality standards
- Identifies Seller and Associate success barriers, provides solutions, and drives change through business improvement initiatives.
- Contributes to a positive team environment and proactively aids other team members with difficult cases as needed.
- Prior experience working within a customer service /contact center environment (voice support) is highly desirable.
- Business acumen in areas of e-commerce and retail is advantageous.
- Process improvement awareness and experience.

  • Turkish Seller Onboarding, Rccs

    hace 2 días

    Barcelona, España Amazon Spain Services, S.L. A tiempo completo

    Fluent Turkish & English - Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Google Chrome. - Ability to follow workflows and policies - Strong prioritization and time management skills with a high degree of flexibility. - Comfortable dealing with ambiguous situations and...

  • Associate Community Manager

    hace 5 días

    Barcelona, España Amazon Spain Services, S.L.U. - B76 A tiempo completo

    Must be able to work and communicate in both Arabic and English (Proficient Level) Bachelor’s degree or two years equivalent work experience. Able to work independently, be self-motivated, and flexible in approaching responsibilities and change. Excellent organizational and time management skills. Demonstrated ability to dive deep to understand the...

  • Seller On-boarding Manager

    hace 7 días

    Barcelona, España Amazon Spain Services, S.L. A tiempo completo

    Exposure to voice contact center operations - Excellent English communication skills - Have experience in operations in multinational companies. - Ability to hire and develop a team - Relevant industry experience (3-6 years) in operations, risk, fraud investigations etc.l Operational excellence skill & project management experience.l Operational, managerial,...

  • Travel Seller Media Strategist Hospitality – EMEA

    hace 1 semana

    Barcelona, Barcelona, España Randstad España A tiempo completo

    Un gigante tecnológico global con sede en España, cuya actividad principal es suministrar lassoluciones de software y el sistema de distribución más extenso del mundo a la industria de losviajes. Su plataforma actúa como la columna vertebral digital que conecta a aerolíneas,hoteles, aeropuertos y otros proveedores de servicios con las agencias de...

  • Sr. AI Process Engineer, Seller Compliance

    hace 2 días

    Barcelona, España Amazon A tiempo completo

    Sr. AI Process Engineer, Seller ComplianceSi los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora.Job ID: 3134092 | Amazon (Shanghai) International Trading Company LimitedWe are seeking a highly technical Senior Process Engineer to lead AI-driven engineering initiatives...

  • Sr. AI Process Engineer, Seller Compliance

    hace 1 día

    Barcelona, España Amazon A tiempo completo

    Sr. AI Process Engineer, Seller ComplianceJob ID: | Amazon (Shanghai) International Trading Company LimitedWe are seeking a highly technical Senior Process Engineer to lead AI-driven engineering initiatives in the Compliance domain. This senior role focuses on designing, building, and operating AI-powered solutions that improve Seller compliance outcomes and...

  • Sr. AI Process Engineer, Seller Compliance

    hace 4 días

    barcelona, España Amazon A tiempo completo

    Sr. AI Process Engineer, Seller Compliance Job ID: | Amazon (Shanghai) International Trading Company Limited We are seeking a highly technical Senior Process Engineer to lead AI-driven engineering initiatives in the Compliance domain. This senior role focuses on designing, building, and operating AI-powered solutions that improve Seller compliance outcomes...

  • Senior Customer Success Manager

    hace 1 semana

    Barcelona, España Dynatrace A tiempo completo

    Company Description Who we are**:Dynatrace is a leading software product company** founded in Linz, Austria with more than 3000 employees worldwide. Do you have a **customer first mindset**? Do you thrive on change? You want to help us** **to continuously improve our **service quality **and **customer experience**? Then join our DynatraceOne team Customer...

  • Business Developper

    hace 1 semana

    Barcelona, España ManoMano A tiempo completo

    In less than a decade, ManoMano has become a key player in the home improvement and renovation sector. Launched in 2013, ManoMano is the reference online marketplace for DIY, home improvement and gardening. Co-founded by Philippe de Chanville and Christian Raisson, ManoMano brings together the largest offer of DIY & gardening online products: electricity,...

  • Client Success Associate

    hace 2 semanas

    Barcelona, España Gartner A tiempo completo

    **About the role**: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support the client in making...