Client Coordinator

hace 5 días

Madrid, España Interbrand A tiempo completo

Interbrand has been the world’s leading brand consultancy for over 40 years - having pioneered iconic work and forged many of the brand-building tools that are now commonplace. We know that in an age of abundant choice and speed of innovation, customers’ expectations are moving faster than businesses. While incremental change is still essential, it’s no longer sufficient. It takes bold moves to leap ahead of customers and competitors. We call these moves iconic moves. In collaboration with many of the world’s leading brands, our global team of thinkers and makers are pioneering the future of brand building. By turning customers into participants, we help our clients strengthen their brands on an ongoing basis - our approach gives them the confidence to make iconic moves that spark desire and create utility, driving extraordinary results.

At Interbrand you will create iconic work that defines customer expectations across the globe and creates growth for all.

**The Client Coordinator role**

Client Coordinators at Interbrand are passionate collaborators, with drive and attention to detail, giving support our key accounts/ projects.

**Responsibilities**
- Primary support for Associate Directors/ Client Directors
- Point person for day-to-day tasks and projects -maintain clear lines of communication with internal teams
- Ensure work is produced on time and to brief
- Create and manage project timing plans, clear and concise contact reports, statuses etc.
- Review/proof-read work before it goes to the client
- Collate all project-relevant documents and information into the relevant file on the server for team access
- Give support on proposal and cost estimates
- Supports in development of case studies and requests across the network
- Supports and collaborates in the internal coordination of pitches (points of view, methodology and approach, etc.)
- Participates in creating content for proposals & presentations
- Supports in all initiatives related to the client
- Supports in the management of internal development tools (database, digital tools) and reports
- Supports in day-to-day client management and small & mid-size projects under the guidance of senior team members.

**Qualities and skills**
- Personable team player
- Compelling communicator both verbally and written
- Strong sense of responsibility and commitment
- Attention to detail
- Multi-tasker with ability to prioritise tasks
- Able to simplify complex tasks into actionable activities, linked to timings

**Qualifications**
- Graduate or equivalent
- Fluency in English and Spanish
- Experience in Client Management, ideally within a creative agency environment: 1-2 years
- Proficient in relevant IT software and systems (e.g. Microsoft Word, Excel, PowerPoint, Outlook)

We are building a connected, collaborative and inclusive human culture. As part of that culture, Interbrand is committed to creating spaces for open communication, transparency, and equitable support for all levels of employees. Diversity, equity, and inclusion are driving forces in how we create and embrace community while allowing our employees to refine their craft and solve problems for the world’s best global brands. Interbrand has both local and global DEI Task Forces, in addition to access to the Omnicom People Engagement Network (OPEN), OPEN Pride, Omniwomen, and are proud supporters of ADCOLOR.

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