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Workday Success Plans Consultant
hace 3 semanas
Do what you love. Love what you do.
At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.
About the Team
About the Role
Our team promotes
- Workday’s core values
with ‘Employees’ being the first of them. This is why we:
- offer remote working schedules- empower you to follow your desired career path & achieve professional and personal goals- encourage work-life balance and wellbeing;- are proud to champion equal opportunities for everyone.
We are looking for someone to join our team who is eager to learn with a creative mindset, support their colleagues and have fun.
Our team of professionals have a broad and deep understanding of Workday, and enjoy the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment. So if you are passionate about the value technology can bring to an organization, love learning and want to work directly with some of the greatest companies on the planet, bring your energy and teamwork to the Workday Success Plans team
Primary responsibilities of this role include:
- Conducting research to ensure understanding of customer questions and related Workday concepts
- Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks
- Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements
- Clearly and effectively communicating responses and value to customers
- Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars)
- Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator)
- Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews)
- Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap
- Keeping up to date with industry practices and the ability to engage with our customers on those topics
- Helping drive the creation of new programs to drive customer feature adoption
In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:
- Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers
- Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization
- Provide one-on-one customer configuration designs
- Deployments including full deployment of Workday features
About You
Basic Qualifications:
- 8+ years of IT implementation experience
- 8+ Experience with Financial systems, including but not limited to PeopleSoft, SAP, and/or JD Edwards
- 2+ years of software consulting experience
- Ability to travel up to 20% of the time (under regular circumstances)
Other Qualifications:
- Workday Financials Expertise in at least one of the following, Financial Accounting, Business Assets, Budgets
- Ability to gain a detailed understanding of Workday concepts as new features are released
- Ability to distil complex concepts into understandable presentations for our customers
- Ability to multitask and work on multiple engagements and results simultaneously
- Strong critical thinking skills so as to understand sophisticated, technical process issues and facilitate/influence decision making
- Excellent verbal and written communication skills
- Bachelor’s degree or meaningful work experience required. Advanced degree or CPA would be beneficial but not essential
LI-NE2
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