Sr Extend Consultant

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The Workday Success Plans Team are all about our customers and their post Go-Live journey - we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to full feature deployments.At Workday, we help the world's largest organizations adapt to what's next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we're serious about what we do. But we like to have fun, too We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.About the Role Are you passionate about technology, eager to learn, and excited about helping businesses succeed? We are looking for a consultant or developer with extensive knowledge of web service technologies (GraphQL, REST, SOAP, JSON, XML) and authentication and authorization methods (OAuth, JWT, WS-Security, SAML, X.509, etc.) If you enjoy problem-solving, developing user-friendly applications, and expanding your technical skills, this role could be a great fit for you Workday Success Plans team works directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations. As a Workday expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies. Our team of professionals have a broad and deep understanding of Workday, and enjoy the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment. So if you are passionate about the value technology can bring to an organization, love learning and want to work directly with some of the greatest companies on the planet, bring your energy and teamwork to the Workday Success Plans team  Primary responsibilities of this role include delivering various services to Workday Success Plans customers. To be successful, this requires:  Conducting research to ensure understanding of customer questions and related Workday concepts. Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks. Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements. Clearly and effectively communicating responses and value to customers. Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars). Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).  Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews). Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap. Keeping up to date with industry practices and the ability to engage with our customers on those topics. Helping drive the creation of new programs to drive customer feature adoption. ​In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as: Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers  Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization Provide one-on-one customer configuration designs Deployments including full deployment of Workday features Ability to travel up to 20% About You Basic Qualifications: 5 -7+ years of experience in web development or related fields 2+ years of software consulting experience 3+ years of IT implementation experience Experience with Workday Extend development Extensive knowledge of web service technologies (REST, SOAP, JSON, XML) and authentication and authorization methods (OAuth, JWT, WS-Security, SAML, X.509, etc.) Familiarity with data formats (JSON, XML). A problem-solving mindset and a desire to engage with customers and grow professionally. Fluent in French, Spanish, Italian or German Other Qualifications: Workday Certification or ability to certify in Extend, Orchestrate for Integrations. Ability to gain a thorough understanding of Workday concepts as new features are released Ability to distill complex concepts into understandable presentations for our customers Ability to multitask and work on multiple engagements and deliverables simultaneously Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making Excellent verbal and written communication skills in English Our Approach to Flexible Work   With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process At Workday, we value our candidates' privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.  Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.