Operations Associate

Hi, we're Fever
We're excited you are checking out this job offer.

We are _the_ leading global live-entertainment discovery tech platform with a clear mission**:to democratize access to culture and entertainment.**

How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience.

Sounds amazing, right?

**ABOUT THE TEAM**

Having many products and countries, we need to make sure everything runs smoothly. As the Operations team, our goal is to help Fever grow, increasing the efficiency in our ways of working and maintaining a best-in-class experience for all our stakeholders. We love testing, launching and executing new projects, and supervise all Operations related topics, from events execution, user and partner operations to all processes and tools.

We are looking for an Operations Associate who loves to improve efficiency in everything and always finds the way to get things done

This cross-functional role will allow you to interact with numerous areas of the business, understanding their needs and ways of working and giving you the opportunity to learn about how Fever works.

**ABOUT THE ROLE**
- Participate in different company-wide projects focused on improving a specific area of the business.
- Have the opportunity to lead a project with the support of senior members of your team, ensuring it reaches the defined goals, objectives, and timelines.
- Lead the necessary analysis for the completion of multiple projects, identifying the best solutions in each scenario taking into account different factors such as client satisfaction, cost control and profitability
- Identify areas of improvement and work on the continuous improvement strategy across all areas of the business
- Collaborate with key stakeholders to identify project requirements, scope, and deliverables

**ABOUT YOU**
- You have 1-2 years of relevant experience (e.g., consulting, operations or tech related)
- You have a Bachelor's degree in Engineering, Business Administration, Data Analytics or related fields.
- You are fluent in Spanish and English.
- You embrace change and you create it We are a fast-growing company and we want you to help us to adapt to these changes.
- You have a strong analytical and problem-solving skills, with the ability to make data-driven decisions
- You have excellent interpersonal and communication skills.

**BENEFITS & PERKS**
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Work in a location in the heart of Madrid
- Home-office friendly
- Health insurance
- Gympass membership
- English Lessons
- Other benefits such as Flexible remuneration with a 100% tax exemption through Cobee and the possibility to receive in advance part of your salary by Payflow.
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with

Thank you for considering joining Fever. We cannot wait to learn more about you

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.