Operations Associate

Company

AZA Finance is an established provider of currency trading and cross-border payment solutions which accelerate global access to frontier markets through an innovative infrastructure. By leveraging cutting-edge technology in our flagship products, AZA Finance significantly lowers the cost and increases the speed of business payments to, from and across frontier markets.

Our digital products provide both wholesale currency purchase and retail settlement via a robust API solution while our Web-Based platform provides over the counter B2B services to organizations with wholesale currency needs. Our partners utilise our hybrid financial infrastructure and deep local knowledge to manage liquidity and send payments to dozens of bank networks, mobile money operators and payments aggregators across Africa.

Licensed by the UK’s FCA and the Bank of Spain, AZA Finance is a market-maker in every major African currency. AZA Finance was founded in 2013 and now has offices in Nairobi, Lagos, London, Luxembourg, Madrid, Kampala, Accra, Durban, Johannesburg, and Dakar.

Job Summary

As an Operations Associate, you will play a key role in supporting the overall employee experience and contributing to the success of our organization. You will work as a shared resource in Operations division to assist in various People Operations & Planning Ops functions, ensuring the seamless execution of processes and contributing to the development of a positive workplace culture.

**Requirements**:

- Excellent problem-solving and analytical skills;
- Ability to work independently and in a team environment;
- Good knowledge of the Spanish labour and employment laws as it relates to social security, health, safety, employee relations and special employment relationships;
- Good written and verbal communication skills in the English & Spanish language;
- Proficient with Gmail, Google Docs, and Google Calendar;
- Extremely organized, strong attention to detail, and process-oriented;
- High degree of respect for confidentiality and sensitivity;
- Ability to work quickly and efficiently within a fast-paced global environment.

**Responsibilities**:
Planning Operations (60%)
- Full Office management and Administrative support to Madrid office and partial support to overseas offices and remote team members;
- Plan office lay-outs and necessary alterations, moves and improvements;
- Managing payments for the office utilities & liaising with vendors;
- Maintaining Assets logs and looking after company equipment;
- Act as information security delegate to ensure compliance of employees worktools with company standards, this also includes basic IT support in-person and virtually;
- Receiving and dispatching deliveries (letters, equipment, gifts);
- Performing ad-hoc administrative duties;
- Support new employee onboarding by ensuring availability of necessary work tools prior to resumption and support new hires during the first couple of weeks;
- Participate in planning and gathering agenda for various online and offline meetings;
- Coordination of travel and accommodation requests (domestic and international);
- Execute the collection and submission of monthly expense reconciliations;
People Operations (40%)
- Trusted frontline point of contact for AZA employees providing support to them on company policies and procedures;
- Support all internal and external People Operations related activities or requests;
- Assist with maintaining employee experience and engagement programs and initiatives;
- Maintain records by entering and updating data into the systems we use to document key information and store sensitive records and data;
- Communicate with service providers and vendors where necessary;
- People Operations ambassador in designated jurisdictions; championing our culture, mission and values on a regular basis.

**Benefits**:

- Great career development opportunities in a fast-growing Fintech Company
- Ownership: All team members are empowered to bring ideas and make a difference in a dynamic and casual work environment
- 24 days statutory paid annual leave in addition to local public holidays, plus an extra day off for birthdays and days off for Christmas/New Year break
- Company-funded private medical insurance: dental, medical, and optical services coverage based on your jurisdiction.
- Mentorship & buddy program
- Complimentary breakfast, snacks & drinks
- Team building and happy hours events.
- Employee mental health support
- Employee referral program

AZA Finance is an equal opportunity employer and will consider every qualified applicant for employment. AZA Finance does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation, or disability.