Empleos actuales relacionados con Customer Support Agent Bilingual Spanish/english - Barcelona - Aulart
-
Barcelona, España Velenosi & Meredith Consulting A tiempo completoSpanish-speaking Customer Support Agent in Athens, Greece¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo.Job Openings Spanish-speaking Customer Support Agent in Athens, GreeceAbout the job Spanish-speaking Customer Support Agent in Athens, GreeceNow Hiring: Spanish-speaking...
-
Bilingual Customer Support Team Lead – Spanish
hace 7 días
barcelona, España Factorial HR A tiempo completoA growing HR software company based in Barcelona is seeking a Customer Support Team Lead to supervise the customer support team and ensure high levels of customer satisfaction. The ideal candidate should be proficient in Spanish and English, with prior experience in Customer Support leadership. Responsibilities include setting team goals, handling escalated...
-
Bilingual Customer Support Team Lead – Spanish
hace 6 días
Barcelona, España Factorial HR A tiempo completoA growing HR software company based in Barcelona is seeking a Customer Support Team Lead to supervise the customer support team and ensure high levels of customer satisfaction.Todos los candidatos deben asegurarse de leer atentamente la siguiente descripción del puesto y la información antes de enviar su solicitud.The ideal candidate should be proficient...
-
Barcelona, España Velenosi & Meredith Consulting A tiempo completoJob Openings Spanish Speaker customer support agent FULL REMOTE freelanceAbout the job Spanish Speaker customer support agent FULL REMOTE freelance Freelance Customer Support for Spanish SpeakersAre you looking for a fully remote and flexible job? We are hiring freelance email customer support agents for international companies.What We Offer100% remote work...
-
Barcelona, España Vip District A tiempo completoYour new company You will join a multidisciplinary team of over 90 professionals working in 4 different European locations including engineers, designers, consultants and managers. We pursue excellence, we put the user first at every step. You will provide digital products to improve engagement between brands and employees/customers. You will work with...
-
Spanish-Speaking Customer Support Agent | Greece Travel
hace 24 horas
Barcelona, España Polylia Language Hub A tiempo completoA leading language services provider is seeking a Customer Support Agent to join their team. This role offers a unique Work & Travel opportunity in Greece, specifically targeting Spanish speakers who are looking for an international experience. Applicants must be fluent in Spanish and possess good English skills, with a reliable internet connection....
-
Bilingual Travel Support Advisor
hace 24 horas
Barcelona, España Teleperformance A tiempo completoA leading customer service provider in Barcelona is seeking a dedicated Customer Support Advisor. The role involves understanding customer needs and providing assistance via various channels. Candidates must have strong communication skills in Spanish and English, along with problem-solving abilities. This full-time position offers competitive salary and...
-
Spanish-Speaking Tech Support Agent – Athens
hace 2 días
Barcelona, España Velenosi & Meredith Consulting A tiempo completoA leading global tech support firm is hiring a Spanish-speaking Customer Support Agent to join their team in Athens, Greece.Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención.The role involves assisting customers through phone, chat,...
-
Technical Customer Support with Portuguese
hace 2 días
Barcelona, España SiteMinder A tiempo completoTechnical Customer Support - Portuguese & Spanish. Fluent English We're looking for a customer service driven and technically minded Technical Customer Support Analyst to provide Level 1 technical assistance and support to SiteMinder customers in Portuguese and English, across Europe. Who we are We are the world’s leading guest acquisition platform for...
-
Customer Support Agent
hace 24 horas
Barcelona, España Polylia Language Hub A tiempo completoJoin to apply for the Customer Support Agent role at Polylia Language Hub .Work & Travel Opportunity in Greece – Customer Support Agent.Location: Greece (Athens or Work From Anywhere in Greece)Position: Customer Support AgentLanguage: SpanishWork Schedule: Monday – Friday | 10:00 – 01:00 (diverse shifts between these hours)Contract Type:...
Customer Support Agent Bilingual Spanish/english
hace 3 semanas
Aulart is an EdTech platform that offers students across the world the possibility to learn through video masterclasses & streaming bootcamps with grammy-winning music leaders, professionals, and brands behind modern music & the electronic music industry. We offer an exclusive level of knowledge, thanks to the experience of our professional music instructors.
We are looking for a customer support agent to provide customer service and support to our customers at Aulart.
What will you do?
Know the products inside and out so that you can answer any questions from customers.
Communicate and coordinate with the rest of the team in order to learn about campaigns and other current marketing strategies.
Respond promptly to customer inquiries through social media platforms (Messenger, Instagram, Linkedin, Circle, etc.) and through customer service platforms such as Live Agent.
Acknowledge and resolve customer complaints or technical problems.
Keep records of customer interactions, issues, comments, and complaints.
Provide feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide regular report results to the management team.
Be constantly updated with news and changes about how customers can ask questions of the brand and services into social media platforms.
**Requirements**:
1 year experience as customer support agent
Knowledge about the music industry and music production skills.
Professional level of English and Spanish.
Positive, empathetic and professional attitude towards clients at all times and strong written communication skills.
Barcelona-based job position. Remote 2 days per week is possible
Part-time (4H. per day) - flexible. Can be morning or afternoon between 9h to 18h.
A love of music and music production knowledge.
Attention to detail and ability to work in a team.
Starting date: As soon as possible
Bonus points for...
Knowledge of other languages.
Knowledge of a ticketing customer service like Live Agent, Zendesk, etc
