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We are TravelPerk: a scaling unicorn valued at $1.3billion that has raised over $400m since our creation in 2015. Backed by world-class investors with portfolios including AirBnb, Stripe, Slack, Trello, Gusto, Twitter, Farfetch and Deliveroo, our team is made up of A-players from across the travel and technology industries. Over the past few years, we've been named the fastest-growing SaaS startup in the world by SaaS1000 and featured as one of the hottest startups to watch by both Forbes and Wired. We're revolutionizing the B2B corporate travel market—worth over $1.3 trillion— to connect people in real life in an enjoyable and sustainable way. TravelPerk are innovators. During the last year we have welcomed and acquired the likes of Click Travel, NexTravel and Albatross to the team. From TravelCare, to FlexiPerk and of course GreenPerk we are shaping the future of the industry. Our team continues to emerge stronger and stronger as we adjust to the new normal—and that's where you come in If you're ready to take off with us, keep reading We are looking for a Global Head of MICE to join our Commercial team Reporting to the Chief Revenue Officer, you will lead a team of 10+ Group Booking specialists and team leaders globally. - This role can be based from Barcelona, Birmingham or London._ **What will you do?** - Define the overall MICE strategy for TravelPerk Globally - Be the highest point of escalation for any Customer facing issues - Report on the performance and profitability of the Business Unit - Improve the tools and processes for the Business Unit - Grow the Revenue and profitability of the MICE Business Unit - Support strategic prospect meetings and shortlist presentations as needed to position the MICE offering **Lead your team** - Recruit, develop, manage, coach & mentor a world class team - Have an in-depth and detailed understanding of MICE to confidently provide mentorship for your team - Be the leader of the team and engage the individuals - Manage effective work allocation across teams and team members **Input to the overall strategy** - Connect with the Country Managers, SVP, Head of Account Management and Customer Support Leadership team in order to deliver the best value for Travelperk - Work with product to leverage platform features and maximum efficiency of teams - Build effective supplier relationships to drive economy of scale - Coordinate cross functional initiatives - Work with the Chief Revenue Officer on Revenue Management strategy **What will you need?** - 5 years + experience in MICE in a B2B environment (for UK: You have a confirmed and strong experience in MICE in a B2B environment) - Previous people management experience - Capacity to design global strategy - Persistence & resilience; humble & scrappy get-it-done mindset - Analytical skills for team and individual reporting - Perfect written and spoken english - Reporting skills - Stakeholder management skills - Excellent project management capabilities **How will you be measured ?** - Revenue generated by the Business Unit - Profitability of the Business Unit - Customer Satisfaction - Engagement from the MICE team **What do we offer?** - Competitive compensation including equity in the company - Generous vacation days so you can rest and recharge - Health perks such as private healthcare or gym allowance depending on your location - "Flexible compensation plan" to help you diversify and increase the net salary - Flexibility to work from home most of the time with core hours - Unforgettable TravelPerk events including travel to one of our hubs - Udemy for business account to continue your development - Mental health support tool for your wellbeing - Exponential growth opportunities **Flexible Work Policy** - You will need to be based in one of our hub countries, some positions are only open in specific locations - We will require you to travel to the office hub in your country once or twice per week depending on your position - In addition, every quarter you will be required to travel to an office hub location for up to 5 days to meet with your whole team - We have flexible working hours to fit around your life - Team members that want to go to the office more are welcome to At TravelPerk we believe that diversity adds incredible value to our teams, our products, and our culture. We don't just accept differences—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place regardless of race, religion, gender, sexual orientation, national origin, disability or age.
