Field Application Engineer

hace 2 días

Madrid, España Skyworth A tiempo completo

Main Responsibilities
- To keep daily contact with customer R&D departments and with Skyworth in China.
- To understand the technical planning of the projects in accordance to customers’ needs and recognize potential technical risks of product delivery.
- To conduct performance tests of the products in each stage of the project.
- To actively coordinate and follow up on all discovered issues with the project team remotely.
- To communicate and ensure the customer requirements are been fully implemented during production development and mass production.
- To analyze the solutions defined by Skyworth in China, compare them to market needs, and propose improvements in both hardware and software.
- To provide post sales assistance for products returned from the field with quality issues and/or complains from final customers.
- To support Skyworth pre sales activities within the region.
- To plan and execute technical training sessions to actual and future customers.

**Requirements**:

- Previous experience as a field engineer or similar role is mandatory.
- Well-versed in technical aspects of CPEs projects, mainly set top boxes, broadband, and IoT products.
- Deep understanding of CPEs hardware and software design guidelines.
- Strong attention to details.
- Outstanding communication skills.
- Proficiency in English mandatory.
- An analytical mind and strong problem-solving ability.
- Ability to work in projects with tight deadlines.
- Familiar with Agile Methodology and tools including Jira, confluence, Teamviewer, UltraEdit, Microsoft offices(word, excel, powerpoint, visio)
- Degree in Engineering, Computer Science or similar field.
- Availability to travel.

**Salary**: 35,000.00€ - 65,000.00€ per year

Work Location: In person

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