Customer Due Diligence Quality Assurance Analyst
hace 1 semana
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
We are looking for a detail-oriented analyst to join our Customer Due Diligence Quality Assurance Team. In this role, you will ensure that reviews conducted by CDD Refresh and CDD Review analysts are performed in accordance with current procedures and regulatory guidelines.
**Key accountabilities**:
- Ensure CDD reviews are completed in compliance with current procedures and guidelines;
- Develop, prepare, and update training materials for analysts;
- Conduct training sessions for new hires;
- Communicate changes and improvements to procedures and processes;
- Perform periodic quality assurance checks on analysts’ reviews;
- Identify errors, address them and verify that corrective actions are properly implemented.
**Skills & experience required**:
- Fluent in English - both oral and written communication skills is a must;
- Good knowledge of other European languages (Dutch, German, Norwegian, Polish & Swedish ) would be an advantage;
- At least 3 years experience in AML;
- Customer service experience would be an advantage**;**
- Good MS Office skills;
- Strong analytical skills with the ability to identify errors and communicate findings to analysts in a clear, polite, and professional manner.
**Additional information**:
- The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
- This position is not eligible for visa sponsorship._
**Benefits**:
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
**Posting may be closed earlier due to high volume of applicants.
-
Compliance Assistant Partner Onboarding
hace 2 semanas
La Moraleja, España Ria A tiempo completoReporting to the Partner On-boarding Compliance Supervisor, the main scope of the role is to give support to our Send and Receive Partners (usually banks or financial institutions), ensuring that their on-boarding process runs smoothly and efficiently. Your main responsibilities will include, but will not be limited to: - Compliance Due diligence and...
-
Transaction Review Customer Care Analyst
hace 1 semana
La Moraleja, España Ria A tiempo completoWe are actively looking for a dynamic and customer-focused individual who can join our team as a Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries. In this essential position, you will serve as a trusted advisor,...
-
Compliance Analyst
hace 1 semana
La Moraleja, España Xe A tiempo completo**Description** **Description** At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by...
-
Corporate Credit Analyst
hace 3 días
La Moraleja, España U.S. Bank National Association A tiempo completoAt U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared...
-
Credit Analyst
hace 1 semana
La Moraleja, España U.S. Bank National Association A tiempo completoAt U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared...
-
Corporate Credit Analyst
hace 2 semanas
La Moraleja, España U.S. Bank National Association A tiempo completoAt U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared...
-
Junior Credit Analyst
hace 3 días
La Moraleja, España U.S. Bank National Association A tiempo completoAt U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared...
-
Marketing Analyst
hace 2 días
La Moraleja, España NATEEVO España A tiempo completoDescripción ¡Queremos incorporar a un perfil Marketing analyst en nuestro equipo de** Brand **en **NATEEVO**! Necesitamos que seas una persona proactiva, con gusto por la analítica, con un gran nível de excel, experiência realizando dashboards y reportes para ayudarnos a conocer la experiência del consumidor. **NATEEVO** se construye desde el...
-
Customer Support Agent
hace 2 días
La Moraleja, España Robinsun A tiempo completo**ABOUT US** Robinsun is the pioneer in residential solar energy in Southern Europe, bringing its advantages to all families and saving our planet in the process. Our mission is simple yet impactful: to empower every family to produce clean energy for their daily consumption. We believe in a future where abundant renewable energy is accessible to all. By...
-
Customer Quality Engineer
hace 19 horas
La Pobla de Vallbona, España Autoliv A tiempo completoCustomer Quality Engineer Get AI-powered advice on this job and more exclusive features. Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can be part of our team as...
